Antecedents of project managers' voice behavior: The moderating effect of organization-based self-esteem and affective organizational commitment

Abstract Theory and research stress that employee voice behavior (VB; discretionary communication of ideas, suggestions, or concerns with the intent to improve organizational functioning) positively influences decision making, improvement, and innovation. However, the VB construct has rarely been studied in the specific context of project management. Using a sample of 618 project managers and 154 project portfolio coordinators nested in 154 firms, the main purpose of this study was to analyze a moderated model, in which specific contextual factors interact with individual-level variables to predict project managers' VB. Consistent with our hypotheses derived from self-consistency theory, moderated hierarchical regression analysis revealed that idea encouragement, career perspectives, qualification opportunities, and peer collaboration related more positively to VB for project managers with a high level of organization-based self-esteem. For project managers high in affective organizational commitment, we found stronger positive relationships of peer collaboration and idea encouragement with project managers' VB.

[1]  L. V. Dyne,et al.  Predicting voice behavior in work groups. , 1998 .

[2]  A. Isen,et al.  The Influence of Positive Affect and Visual Access on the Discovery of Integrative Solutions in Bilateral Negotiation , 1986 .

[3]  C. O'Reilly,et al.  Failures in Upward Communication in Organizations: Three Possible Culprits , 1974 .

[4]  Elizabeth Wolfe Morrison,et al.  Role Definitions and Organizational Citizenship Behavior: The Importance of the Employee's Perspective , 1994 .

[5]  Scott B. MacKenzie,et al.  Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences , 2005 .

[6]  L. Porter,et al.  The Measurement of Organizational Commitment. , 1979 .

[7]  L. V. Dyne,et al.  Work status and organizational citizenship behavior: a field study of restaurant employees , 2001 .

[8]  L. Hunter,et al.  Feeling the Heat: Effects of Stress, Commitment, and Job Experience on Job Performance , 2007 .

[9]  Y. Wiener Commitment in Organizations: A Normative View , 1982 .

[10]  Blair H. Sheppard,et al.  Employee voice to supervisors , 1992 .

[11]  Tim Barnett,et al.  An Exploratory Examination of Voice Behavior from an Impression Management Perspective , 2007 .

[12]  L. V. Dyne,et al.  Conceptualizing Employee Silence and Employee Voice as Multidimensional Constructs , 2003 .

[13]  Amy C. Edmondson,et al.  Silenced by fear:: The nature, sources, and consequences of fear at work , 2009 .

[14]  R. Eisenberger,et al.  Affective commitment to the organization: the contribution of perceived organizational support. , 2001, The Journal of applied psychology.

[15]  Scott B. MacKenzie,et al.  Common method biases in behavioral research: a critical review of the literature and recommended remedies. , 2003, The Journal of applied psychology.

[16]  Anne S. Tsui,et al.  Loyalty to supervisor vs. organizational commitment: Relationships to employee performance in China. , 2002 .

[17]  L. L. Cummings,et al.  Collectivism, propensity to trust and self‐esteem as predictors of organizational citizenship in a non‐work setting , 2000 .

[18]  Albert O. Hirschman,et al.  Exit, Voice, and Loyalty , 1970 .

[19]  Dan S. Chiaburu,et al.  Quitting before leaving: the mediating effects of psychological attachment and detachment on voice. , 2008, The Journal of applied psychology.

[20]  John P. Meyer,et al.  Commitment to organizations and occupations: Extension and test of a three-component conceptualization. , 1993 .

[21]  D. Shepherd,et al.  Negative Emotional Reactions to Project Failure and the Self-Compassion to Learn from the Experience , 2009 .

[22]  R. Eisenberger,et al.  Perceived organizational support: a review of the literature. , 2002, The Journal of applied psychology.

[23]  C. Pinder,et al.  Employee silence: Quiescence and acquiescence as responses to perceived injustice , 2001 .

[24]  Tim Barnett,et al.  Perceived external prestige and internal respect: New insights into the organizational identification process , 2006 .

[25]  Felix C. Brodbeck,et al.  The Germanic Europe Cluster: Where employees have a voice , 2002 .

[26]  Ethan R. Burris,et al.  Leadership Behavior and Employee Voice: Is the Door Really Open? , 2007 .

[27]  Berrin Erdogan,et al.  Discretionary and transactional human resource practices and employee outcomes: The role of perceived organizational support , 2012 .

[28]  Frances J. Milliken,et al.  Organizational Silence: A Barrier to Change and Development in a Pluralistic World , 2000 .

[29]  John P. Meyer,et al.  The measurement and antecedents of affective, continuance and normative commitment to the organization , 1990 .

[30]  W. Swann,et al.  Why people self-verify. , 1992, Journal of personality and social psychology.

[31]  J. B. Fuller,et al.  Promoting felt responsibility for constructive change and proactive behavior: exploring aspects of an elaborated model of work design , 2006 .

[32]  Victor Dulewicz,et al.  Do Project Managers’ Leadership Competencies Contribute to Project Success? , 2008 .

[33]  R. Ramanujam,et al.  Exploring Nonlinearity In Employee Voice: The Effects of Personal Control and Organizational Identification , 2008 .

[34]  R. Eisenberger,et al.  Perceived Organizational Support and Employee Diligence, Commitment, and Innovation , 1990 .

[35]  Jonas Söderlund,et al.  Project managers and career models: An exploratory comparative study , 2013 .

[36]  R. Vermunt,et al.  Self-esteem and outcome fairness: differential importance of procedural and outcome considerations. , 2001, The Journal of applied psychology.

[37]  M. Withey,et al.  Predicting Exit, Voice, Loyalty, and Neglect. , 1989 .

[38]  Thomas E. Becker,et al.  Matching Commitment to Supervisors and Organizations to In-Role and Extra-Role Performance , 2003 .

[39]  P. Bentler,et al.  Fit indices in covariance structure modeling : Sensitivity to underparameterized model misspecification , 1998 .

[40]  Kamrul Ahsan,et al.  Recruiting Project Managers: A Comparative Analysis of Competencies and Recruitment Signals from Job Advertisements , 2013 .

[41]  Steve M. Jex,et al.  Self‐esteem as a moderator: A comparison of global and organization‐based measures , 1999 .

[42]  Tammy D. Allen,et al.  Leadership predictors of innovation and task performance: Subordinates' self‐esteem and self‐presentation as moderators , 2009 .

[43]  C. Vandenberghe,et al.  Affective commitment to the organization, supervisor, and work group: Antecedents and outcomes , 2004 .

[44]  Jonas Söderlund,et al.  DEVELOPING PROJECT COMPETENCE: EMPIRICAL REGULARITIES IN COMPETITIVE PROJECT OPERATIONS , 2005 .

[45]  J. Pinto,et al.  Lessons for an accidental profession , 1995 .

[46]  Maria L. Kraimer,et al.  WHAT DO PROACTIVE PEOPLE DO? A LONGITUDINAL MODEL LINKING PROACTIVE PERSONALITY AND CAREER SUCCESS , 2001 .

[47]  Joel Brockner,et al.  Is More Fairness Always Preferred? Self-Esteem Moderates Reactions to Procedural Justice , 2007 .

[48]  Dishan Kamdar,et al.  Speaking up in groups: a cross-level study of group voice climate and voice. , 2011, The Journal of applied psychology.

[49]  Mats Engwall,et al.  Project overload: An exploratory study of work and management in multi-project settings , 2006 .

[50]  Donald G. Gardner,et al.  Organization-Based Self-Esteem: Construct Definition, Measurement, And Validation , 1989 .

[51]  Frances J. Milliken,et al.  An Exploratory Study of Employee Silence: Issues that Employees Don’t Communicate Upward and Why* , 2003 .

[52]  A. Bedeian,et al.  Role perceptions, satisfaction, and performance: moderating effects of self-esteem and organizational level. , 1981, Organizational behavior and human performance.

[53]  John C. Athanassiades The Distortion of Upward Communication in Hierarchical Organizations , 1973 .

[54]  J. Sinacore Multiple regression: Testing and interpreting interactions , 1993 .

[55]  A. Korman Organizational achievement, aggression and creativity: Some suggestions toward an integrated theory , 1971 .

[56]  L. V. Dyne,et al.  Helping and Voice Extra-Role Behaviors: Evidence of Construct and Predictive Validity , 1998 .

[57]  John P. Meyer,et al.  AFFECTIVE, CONTINUANCE, AND NORMATIVE COMMITMENT TO THE ORGANIZATION: A META-ANALYSIS OF ANTECEDENTS, CORRELATES, AND CONSEQUENCES , 2002 .

[58]  Donald G. Gardner,et al.  MODERATION BY ORGANIZATION-BASED SELF-ESTEEM OF ROLE CONDITION-EMPLOYEE RESPONSE RELATIONSHIPS , 1993 .

[59]  C. Midler “Projectification” of the firm: The renault case , 1995 .

[60]  David Maxfield,et al.  How Project Leaders Can Overcome the Crisis of Silence , 2007 .

[61]  E. Morrison,et al.  Employee Voice Behavior: Integration and Directions for Future Research , 2011 .

[62]  Elizabeth E. Wierba,et al.  Reading the wind: how middle managers assess the context for selling issues to top managers , 1997 .

[63]  W. Bennis,et al.  The Social Psychology of Organizations , 1966 .

[64]  A. Edmondson,et al.  Implicit Voice Theories: Taken-for-Granted Rules of Self-Censorship at Work , 2011 .

[65]  Abraham K. Korman,et al.  Hypothesis of Work Behavior Revisited and an Extension , 1976 .

[66]  Robert C. Ford,et al.  Two (or more?) dimensions of organizational commitment: Reexamination of the affective and continuance commitment scales. , 1987 .

[67]  John P. Meyer,et al.  Are Commitment Profiles Stable and Predictable? A Latent Transition Analysis , 2016 .

[68]  Martha C. Andrews,et al.  Are Chameleons Good Citizens? A Longitudinal Study of the Relationship Between Self-Monitoring and Organizational Citizenship Behavior , 2003 .

[69]  D. Shepherd,et al.  Moving Forward from Project Failure: Negative Emotions, Affective Commitment, and Learning from the Experience , 2011 .

[70]  H. Gemünden,et al.  How Ideation Portfolio Management Influences Front-End Success , 2015 .

[71]  Paul E. Levy,et al.  The Relationship Between Perceptions of Organizational Politics and Employee Attitudes, Strain, and Behavior: A Meta-Analytic Examination , 2009 .

[72]  Gregory A. Bigley,et al.  Work Context and the Definition of self: How Organizational Care Influences Organization-Basei Self-Esteem , 2002 .

[73]  Lee Kong Chian,et al.  SELF-ESTEEM AND JOB PERFORMANCE: THE MODERATING ROLE OF SELF-ESTEEM CONTINGENCIES , 2010 .

[74]  Samuel Aryee,et al.  Delegation And Employee Work Outcomes: An Examination Of The Cultural Context Of Mediating Processes In China , 2007 .

[75]  Ravikiran Dwivedula,et al.  The Relationship between Organizational and Professional Commitment in the Case of Project Workers: Implications for Project Management , 2010 .

[76]  Hans-Georg Gemünden,et al.  Predicting Project Portfolio Success by Measuring Management Quality—A Longitudinal Study , 2013, IEEE Transactions on Engineering Management.

[77]  Thomas E. Becker Foci and Bases of Commitment: Are They Distinctions Worth Making? , 1992 .

[78]  Karoline Strauss,et al.  Proactivity Directed Toward the Team and Organization: The Role of Leadership, Commitment and Role-Breadth Self-Efficacy , 2009 .

[79]  Wu Liu,et al.  I warn you because I like you: Voice behavior, employee identifications, and transformational leadership , 2010 .