EBBSC: A Balanced Scorecard-Based Framework for Strategic E-Business Management
暂无分享,去创建一个
[1] Mary A. Malina,et al. Communicating and Controlling Strategy: An Empirical Study of the Effectiveness of the Balanced Scorecard , 2001 .
[2] E. P. Michael. Strategy and the Internet. , 2001 .
[3] Roy Rada,et al. Effective DMSS Guidance for Financial Investing , 2009, Int. J. Decis. Support Syst. Technol..
[4] Suzie Allard,et al. Knowledge Management as a Key for E-Business Competitiveness: From the Knowledge Chain to KM Audits , 2002, J. Comput. Inf. Syst..
[5] Gareth Smith,et al. DEVELOPING MARKETING STRATEGY IN THE NOT‐FOR‐PROFIT SECTOR , 1992 .
[6] David J. Paper,et al. An E-Commerce Process Model: Perspectives from E-Commerce Entrepreneurs , 2003, J. Electron. Commer. Organ..
[7] Bernard Marr,et al. Business performance measurement – past, present and future , 2003 .
[8] Seung C. Lee,et al. The e-tailer's dilemma , 2003, DATB.
[9] Vicky Manthou,et al. Virtual e-Chain (VeC) model for supply chain collaboration , 2004 .
[10] V. Sugumaran,et al. E‐knowledge networks for inter‐organizational collaborative e‐business , 2001 .
[11] Dolphy M. Abraham,et al. Critical constructs for analyzing e‐businesses: investment, user experience and revenue models , 2001 .
[12] Carol Pollard,et al. The Role of Trust in Business-to-Business E-Commerce Collaboration in a Unique Environment in Australia , 2006, Int. J. E Bus. Res..
[13] Mathias Kirchmer,et al. E-business process networks - successful value chains through standards , 2004, J. Enterp. Inf. Manag..
[14] Pak Yoong,et al. The impact of e-commerce on the role of IS professionals , 2004, DATB.
[15] Patrick T. Harker,et al. Customer Efficiency , 2002 .
[16] R. Kaplan,et al. Linking the Balanced Scorecard to Strategy , 1996 .
[17] Faramarz Damanpour,et al. E‐business e‐commerce evolution: perspective and strategy , 2001 .
[18] Y. Pigneur,et al. E‐business model design, classification, and measurements , 2002 .
[19] Marc Wouters,et al. Designing a performance measurement system: A case study , 2004, Eur. J. Oper. Res..
[20] Steve Muylle,et al. Online support for commerce processes by web retailers , 2003, Decis. Support Syst..
[21] Namkyu Park. A shared process model for independent and synchronized e-business transactions , 2002, J. Intell. Manuf..
[22] Yiannis E. Spanos,et al. Strategy and industry effects on profitability: evidence from Greece , 2004 .
[23] R. Oliver,et al. An Empirical Test of the Consequences of Behavior-and Outcome-Based Sales Control Systems , 1994 .
[24] G. A. Forgionne. An AHP model of DSS effectiveness , 1999 .
[25] J. Rowley. Reflections on customer knowledge management in e-business , 2002 .
[26] Adam P. Vrechopoulos. Mass customisation challenges in Internet retailing through information management , 2004, Int. J. Inf. Manag..
[27] Yogesh Malhotra,et al. Knowledge Management for E-Business Performance: Advancing Information Strategy to “Internet Time” , 2000 .
[28] Petter Gottschalk,et al. E-Business Strategy, Sourcing and Governance , 2005 .
[29] C. Fornell,et al. The American Customer Satisfaction Index: Nature, Purpose, and Findings , 1996 .
[30] Frank G. Goethals,et al. Editorial Preface : International Journal of E-Business Research , 2022 .
[31] J. A. Boon,et al. Knowledge management in eBusiness and customer relationship management: South African case study findings , 2004, Int. J. Inf. Manag..
[32] R. Kaplan,et al. The balanced scorecard--measures that drive performance. , 2015, Harvard business review.
[33] Bhuvan Unhelkar,et al. Handbook of Research in Mobile Business: Technical, Methodological and Social Perspectives , 2008 .
[34] Mohamed A. Youssef,et al. The impact of some recent developments in e‐business on the management of next generation manufacturing , 2001 .
[35] Robert B. Thompson,et al. THE RELATION BETWEEN ACCOUNTING GOODWILL NUMBERS AND EQUITY VALUES , 1996 .
[36] David Mason,et al. Architectural Issues of Web‐enabled Electronic Business , 2004 .
[37] Z. Irani,et al. An e‐business model to support supply chain activities in construction , 2001 .
[38] Gomes Pj. Is success a sin? A conversation with the reverend Peter J. Gomes. Interview by David A. Light. , 2001 .
[39] Helen Hasan,et al. Strategic management of electronic commerce: an adaptation of the balanced scorecard , 2000, Internet Res..
[40] Richard T. Watson,et al. Net-Based Customer Service Systems: Evolution and Revolution in Web Site Functionalities , 2004, Decis. Sci..
[41] Gavriel Salvendy,et al. Customer-centered rules for design of e-commerce Web sites , 2003, CACM.
[42] Gautam Mitra,et al. A prototype decision support system for strategic planning under uncertainty , 2000 .
[43] John T. Mentzer,et al. The impact of e‐commerce on supply chain relationships , 2002 .
[44] Yongjoon Lee,et al. E-Logistics Platform with Business Process Automating Component , 2002, CAINE.
[45] Andrew Sai On Ko,et al. Building balanced scorecard with SWOT analysis, and implementing “Sun Tzu’s The Art of Business Management Strategies” on QFD methodology , 2000 .
[46] Mark Srite,et al. Organizational Culture for Knowledge Management Systems: A Study of Corporate Users , 2008, Int. J. Knowl. Manag..
[47] CHEN Jian,et al. Comparison of Group-Buying Online Auction and Posted Pricing Mechanism in an Uncertain Market , 2004 .
[48] M. Hunter,et al. Strategic Information Systems: Concepts, Methodologies, Tools, and Applications , 2009 .
[49] Jaana Sandström,et al. The problem of managing product development engineers: Can the balanced scorecard be an answer? , 2002 .
[50] Peter E. Rossi,et al. Modeling Consumer Demand for Variety , 2002 .
[51] Muhammad Riaz Khan,et al. Financial Impact of E-Business Initiatives in the Retail Industry , 2003, J. Electron. Commer. Organ..
[52] Joon Koh,et al. Knowledge sharing in virtual communities: an e-business perspective , 2004, Expert Syst. Appl..
[53] A. Olsson,et al. The integration of customer needs in the establishment of an e-business system for internal service , 2003 .
[54] Amitava Dutta,et al. Business Planning for Network Services: A Systems Thinking Approach , 2001, Inf. Syst. Res..
[55] Sang-Chan Park,et al. Agent-based merchandise management in Business-to-Business Electronic Commerce , 2003, Decis. Support Syst..
[56] Russell K.H. Ching,et al. A proposed framework for transitioning to an e-business model , 2001 .
[57] Yi-Shun Wang,et al. Assessing Customer Perceptions of Website Service Quality in Digital Marketing Environments , 2003, J. Organ. End User Comput..
[58] C. Fornell,et al. Customer Satisfaction, Market Share, and Profitability: Findings from Sweden , 1994 .
[59] James E. Yao,et al. Group Support Systems as Tools for HR Decision Making , 2009 .
[60] Dilip Chhajed,et al. Direct Marketing, Indirect Profits: A Strategic Analysis of Dual - Channel Supply - Chain Design , 2003, Manag. Sci..
[61] David Taniar,et al. Mobile User Data Mining and Its Applications , 2008 .
[62] Keith Fletcher,et al. Consumer power and privacy: the changing nature of CRM , 2003 .
[63] Timothy B. Palmer,et al. Decoupling risk taking from income stream uncertainty: a holistic model of risk , 1999 .
[64] Injazz J. Chen,et al. Enterprise Resource Planning (ERP) Implementations: Theory and Practice , 2008, Int. J. Enterp. Inf. Syst..
[65] Shouhong Wang,et al. Designing information systems for electronic commerce , 2001, Ind. Manag. Data Syst..
[66] Somendra Pant,et al. A framework for information systems planning for e‐business , 2001 .
[67] Arun Kumaraswamy,et al. Five strategies for rapid firm growth and how to implement them , 2002 .
[68] Lauren Bielski. E-Business Models Stress Putting the Customer First , 2000 .
[69] R. Kaplan,et al. Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part II , 2001 .
[70] Petia Wohed,et al. Collaborative process patterns for e-Business , 2001, SIGG.
[71] Christopher W. Craighead,et al. E-commerce value creation and destruction: a resource-based, supply chain perspective , 2003, DATB.
[72] Saad Haj Bakry,et al. A strategic view for the development of E‐Business , 2001, Int. J. Netw. Manag..
[73] Bryn Lewis,et al. Modelling in Clinical Practice with Web Services and BPEL , 2006, Int. J. E Bus. Res..
[74] Juhnyoung Lee,et al. Integration and Composition of Web Service-Based Business Processes , 2003, J. Comput. Inf. Syst..
[75] David J. Barnes,et al. The strategic management of operations in e-business , 2004 .
[76] Peter Otto,et al. Dynamics in IS Development: A Multi-Method Experiment to Measure the Effects of Disruptions during the Development Process , 2009, Int. J. Decis. Support Syst. Technol..
[77] Roger Brooksbank. The theory and practice of marketing planning in the smaller business , 1999 .
[78] F. Reichheld,et al. E-LOYALTY: YOUR SECRET WEAPON ON THE WEB , 2003 .
[79] Laura Wynter,et al. Usage-based versus flat pricing for e-business services with differentiated QoS , 2003, EEE International Conference on E-Commerce, 2003. CEC 2003..
[80] Qiongwei Ye,et al. E Business Models , 2003 .
[81] Mark R. Nelson. Sustainable Competitive Advantage from Information Technology: Limitations of the Value Chain , 2001 .