A CONCEPTUAL FRAMEWORK FOR BUILDING KNOWLEDGE MANAGEMENT SYSTEMS

Organizations today have come to the realization that their key asset and the only sustainable source of their competitive advantage is their people’s knowledge. In this paper we draw on the knowledge market analogy and integrate the consideration of organizational culture and attributes, knowledge management guiding principles and leading success factors into the design of a conceptual framework for developing knowledge management systems. This development framework is intended to lay groundwork for effective knowledge management.