Why Managers Won'T Learn

Times are changing. ’New Times’ do not just affect social and political life; they also have a major impact on organisations and those who work for them. The certainties of the past disintegrate: ’all that is solid melts into air’. Markets are changing diversifying and differentiating; levels and forms of competitive pressure are changing; in many industries government-induced regulation is disappearing. Information Technology increases the speed of communication and enables incredibly detailed control of work operations, thus in turn generating product differentiation. Organisations themselves