Job stress, incivility, and counterproductive work behavior (CWB): the moderating role of negative affectivity

The current study was designed to replicate findings from previous research regarding the relationships between job stressors, negative affectivity, and counterproductive work behavior (CWB) using peer-reported data and to assess the effects of workplace incivility on employee satisfaction and CWB. Results indicate that incivility, organizational constraints, and interpersonal conflict were negatively related to job satisfaction and positively related to CWB. Support was also found for the role of negative affectivity as a moderator of the relationship between job stressors and CWB, although only one significant moderator was found using peer-reported CWB. In general, the relationships between job stressors and CWB were stronger for individuals high in negative affectivity than for individuals low in negative affectivity. Copyright © 2005 John Wiley & Sons, Ltd.

[1]  Paul E. Spector,et al.  Narcissism and Counterproductive Work Behavior: Do Bigger Egos Mean Bigger Problems? , 2003 .

[2]  Eran Vigoda,et al.  Stress-related aftermaths to workplace politics: The relationships among politics, job distress, and aggressive behavior in organizations. , 2002 .

[3]  Paul E. Spector,et al.  An emotion-centered model of voluntary work behavior , 2002 .

[4]  E. Kelloway,et al.  Predictors and outcomes of workplace violence and aggression. , 2002, The Journal of applied psychology.

[5]  Daniel C. Ganster,et al.  Social Undermining in the Workplace , 2002 .

[6]  Paul E. Spector,et al.  Building an integrative model of extra role work behaviors: A comparison of counterproductive work behavior with organizational citizenship behavior. , 2002 .

[7]  Paul E. Spector,et al.  Counterproductive work behavior (CWB) in response to job stressors and organizational justice: Some mediator and moderator tests for autonomy and emotions , 2001 .

[8]  Mark J. Martinko,et al.  Exploring the role of individual differences in the prediction of workplace aggression. , 2001, The Journal of applied psychology.

[9]  L. Cortina,et al.  Incivility in the workplace: incidence and impact. , 2001, Journal of occupational health psychology.

[10]  Santina Perrone,et al.  Violence in the Workplace , 2018, Journal of transcultural nursing : official journal of the Transcultural Nursing Society.

[11]  Lynne Andersson,et al.  Assessing and attacking workplace incivility , 2000 .

[12]  C. Cooper.  Theories of organizational stress , 2000 .

[13]  R. Bennett,et al.  Development of a measure of workplace deviance. , 2000, The Journal of applied psychology.

[14]  Karl Aquino,et al.  Justice constructs, negative affectivity, and employee deviance: a proposed model and empirical test , 1999 .

[15]  Paul E. Spector,et al.  A model of work frustration–aggression , 1999 .

[16]  Christine M. Pearson,et al.  Tit for Tat? The Spiraling Effect of Incivility in the Workplace , 1999 .

[17]  Paul E. Tesluk,et al.  Personality as a Moderator in the Relationship Between Fairness and Retaliation , 1999 .

[18]  R. Bies,et al.  Revenge in organizations: The good, the bad, and the ugly. , 1998 .

[19]  Paul E. Spector.  A control model of the job stress process , 1998 .

[20]  Judith M. Collins,et al.  Dysfunctional behavior in organizations: Violent and deviant behavior. , 1998 .

[21]  Paul E. Spector,et al.  Development of four self-report measures of job stressors and strain: Interpersonal Conflict at Work Scale, Organizational Constraints Scale, Quantitative Workload Inventory, and Physical Symptoms Inventory. , 1998, Journal of occupational health psychology.

[22]  R. Folger,et al.  RETALIATION IN THE WORKPLACE: THE ROLES OF DISTRIBUTIVE, PROCEDURAL, AND INTERACTIONAL JUSTICE , 1997 .

[23]  Loraleigh Keashly,et al.  Abusive interaction and role state stressors: Relative impact on student residence assistant stress and work attitudes. , 1997 .

[24]  R. A. Giacalone,et al.  Antisocial behavior in organizations. , 1997 .

[25]  Dieter Zapf,et al.  On the relationship between mobbing factors, and job content, social work environment, and health outcomes , 1996 .

[26]  Ricky W. Griffin,et al.  ORGANIZATION-MOTIVATED AGGRESSION: A RESEARCH FRAMEWORK , 1996 .

[27]  Joel H. Neuman,et al.  Workplace violence and workplace aggression: Evidence on their relative frequency and potential causes , 1996 .

[28]  Herman Aguinis,et al.  Statistical Power with Moderated Multiple Regression in Management Research , 1995 .

[29]  R. Bennett,et al.  A TYPOLOGY OF DEVIANT WORKPLACE BEHAVIORS: A MULTIDIMENSIONAL SCALING STUDY , 1995 .

[30]  Herman Aguinis,et al.  Statistical power problems with moderated multiple regression in management research. , 1995 .

[31]  L. Keashly,et al.  Abusive Behavior in the Workplace: A Preliminary Investigation , 1994, Violence and Victims.

[32]  C. Judd,et al.  Statistical difficulties of detecting interactions and moderator effects. , 1993, Psychological bulletin.

[33]  Paul E. Spector,et al.  Relationships of Work Stressors with Aggression, Withdrawal, Theft and Substance Use: An Exploratory Study , 1992 .

[34]  Paul E. Spector,et al.  Negative affectivity as the underlying cause of correlations between stressors and strains. , 1991, The Journal of applied psychology.

[35]  Norbert K Tanzer,et al.  What people regard as unjust: Types and structures of everyday experiences of injustice. , 1990 .

[36]  H. Leymann.  Mobbing and Psychological Terror at Workplaces , 1990, Violence and Victims.

[37]  Joyce Hogan,et al.  How to measure employee reliability. , 1989 .

[38]  D. Watson,et al.  Development and validation of brief measures of positive and negative affect: the PANAS scales. , 1988, Journal of personality and social psychology.

[39]  Paul E. Spector,et al.  Relation of job stressors to affective, health, and performance outcomes: a comparison of multiple data sources. , 1988, The Journal of applied psychology.

[40]  R. Bies.  Interactional justice : communication criteria of fairness , 1986 .

[41]  M. Evans.  A Monte Carlo study of the effects of correlated method variance in moderated multiple regression analysis , 1985 .

[42]  D. Watson,et al.  Negative affectivity: the disposition to experience aversive emotional states. , 1984, Psychological bulletin.

[43]  L. H. Peters,et al.  Situational Constraints and Work Outcomes: The Influences Of a Frequently Overlooked Construct , 1980 .

[44]  Jacob Cohen,et al.  Applied multiple regression/correlation analysis for the behavioral sciences , 1979 .

[45]  L. Covi,et al.  The Hopkins Symptom Checklist (HSCL): a self-report symptom inventory. , 1974, Behavioral science.

[46]  C. Spielberger,et al.  Manual for the State-Trait Anxiety Inventory , 1970 .

[47]  A. Beck,et al.  An inventory for measuring depression. , 1961, Archives of general psychiatry.

[48]  E. J. Williams.  The Comparison of Regression Variables , 1959 .