Reflections on Management and Leadership of Educational Marketing: Looking Toward the Future

The purpose of this final chapter is to draw together the conclusions and insights presented in each of the chapters throughout the book, to summarize and categorize concisely the findings, and to offer views about the next steps in the field of education marketing. The chapter is presented under key headings which emerge from the edited book chapters: market-led leadership, building relationships, and relationship marketing. The final section discusses a way forward for education marketing research and practice. The chapter seeks to draw together and make sense of the insights from all the chapters under key headings to provide the reader of the volume with some key ideas to take forward for practice and research in the field.

[1]  Øyvind Helgesen Marketing for Higher Education: A Relationship Marketing Approach , 2008 .

[2]  L. Ehrich,et al.  "Right" versus "wrong" and "right" versus "right" : Understanding ethical dilemmas faced by educational leaders , 2004 .

[3]  Atul Parvatiyar,et al.  Evolving Relationship Marketing into a Discipline , 2002 .

[4]  Liam Fahey,et al.  The resource-based view and marketing: The role of market-based assets in gaining competitive advantage , 2001 .

[5]  Adrian Payne,et al.  Relationship marketing for competitive advantage : winning and keeping customers , 1998 .

[6]  Robert W. Palmatier,et al.  Factors Influencing the Effectiveness of Relationship Marketing: A Meta-Analysis , 2006 .

[7]  Philip Hallinger,et al.  Successful principal leadership in times of change : an international perspective , 2007 .

[8]  D. Hartley Marketing and the Re-enchantment of school management , 1999 .

[9]  J. Hemsley-Brown,et al.  The Voice of Teachers in Marketing their School: Personal perspectives in competitive environments , 2002 .

[10]  C. Grönroos From Marketing Mix to Relationship Marketing , 2012 .

[11]  S. Osborne,et al.  Relationship marketing, relational capital and the future of marketing in public service organizations , 2009 .

[12]  David Hartley,et al.  EDUCATION, MARKETS AND THE PEDAGOGY OF PERSONALISATION , 2008 .

[13]  C. Grönroos Keynote paper From marketing mix to relationship marketing ‐ towards a paradigm shift in marketing , 1994 .

[14]  S. Hunt,et al.  The Commitment-Trust Theory of Relationship Marketing , 1994 .

[15]  L. Berry Relationship marketing of services—growing interest, emerging perspectives , 1995 .