Framework for managing business development in the networked organisation

Successful business practice is traditionally discussed in terms of the operational characteristics of business organisations. How successful organisations operate and behave is of interest to all analysts. Increasingly, however, business success is viewed through the process of managing development, where management decisions are informed by appropriate and timely information. Managing development information such as customer requirements, business strategies, development projects and idea generation is central to achieving business growth. This paper presents research aimed at developing an information architecture and associated toolset for understanding and managing the process of business development. The research has lead to the creation of a groupware application that marries a number of distinct areas of research including strategic planning, performance measurement, enterprise modelling, project portfolio management and team management. The groupware helps communicate all the core development information necessary for informed decision-making and brings all the people responsible for development in the organisation closer together.

[1]  R. Rothwell.  Successful industrial innovation: critical factors for the 1990s , 1992 .

[2]  J. Ettlie.  Managing Technological Innovation , 2000 .

[3]  Mohamed Zairi,et al.  Best Practice: Process Innovation Management , 1999 .

[4]  J. Kotter.  A force for change : how leadership differs from management , 1990 .

[5]  R. Kaplan,et al.  Using the balanced scorecard as a strategic management system , 1996 .

[6]  Thomas H. Davenport,et al.  Process Innovation: Reengineering Work Through Information Technology , 1992 .

[7]  C. Spradlin,et al.  Action-Oriented Portfolio Management , 1999 .

[8]  Fereidoun Ghasemzadeh,et al.  An integrated framework for project portfolio selection , 1999 .

[9]  Grady Booch,et al.  When bad things happen to good projects , 1994 .

[10]  H. William Dettmer,et al.  Breaking the Constraints to World-Class Performance , 1998 .

[11]  B. Burnes.  Managing Change: A Strategic Approach to Organisational Dynamics , 2001 .

[12]  Kathryn Cormican,et al.  Supporting systems innovation , 2000 .

[13]  Robert G. Cooper,et al.  From Experience: The invisible success factors in product innovation , 1999 .

[14]  Asbjørn Rolstadås.  Editorial Management by projects , 1999 .

[15]  Jack R. Meredith,et al.  Project Management: A Managerial Approach , 1989 .

[16]  Rosabeth Moss Kanter,et al.  World Class: Thriving Locally in the Global Economy , 1995 .

[17]  Michael Hammer,et al.  The Reengineering Revolution - the Handbook , 1995 .