The Usage of Google Apps Services in Higher Education

Google Apps, as one of cloud computing applications, is gaining popularity and can be effectively used in education for communication between academic staff and their students. This paper reports on the use of Google Apps services for higher education. It investigates the use of Google Apps services (Mail, Docs/Drive, Calendar, and Sites) as a package among information department staff themselves and the use of Google Apps services package between academic staff and their students at ABC academic institution. The research aims to find out whether there was a significant difference in the use of Google Apps services by the IT staff and their students. The finding reveals that despite the frequent use of Google Apps services package by IT staff, the usage of the same group with their students was less than normal. The results also show that the differences were significant. Analysis of results shows that there are factors that contribute to the differences.