Hubble Bubble Toil and Trouble: The Special Case of Emergency Services

The author outlines the technological frames strand of social shaping of technology theory and posits that the dimensions used by the major proponents of the theory to not necessarily apply to all situations. The proposal is to use an analogy of a technological bubble rather than a frame to describe in particular the interaction of emergency services personnel in emergency situations. The qualities of the bubble as soft-edged, three-dimensional and ephemeral lends well to the correlation between the tasks, beliefs and attitudes of emergency workers and their relationships with technological artefacts.

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