Co-creation of Innovative Digital Services

In the context of digital innovation, this paper discusses co-creation of digital services with the help of translation processes described in the Actor-Network Theory (ANT). While using the translation processes such as problematization, interessement and enrolment, the paper delineates how different stakeholders can be involved in the co-creation of innovative digital services. Thus the paper makes a contribution by presenting the co-creation of digital services in the perspective of translation processes of ANT by showing how different actors can be involved in co-creation of digital services. ‘Establishing trust on digital innovation’ and ‘prioritization during digital innovation’ are identified as influential issues for the involvement of actors during digital innovation. In that way, the paper also makes contribution to the emerging literature on digital innovation.

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