Modeling the nonprofit organization as a multiproduct firm: A framework for choice

Introduction To understand why nonprofits are exhibiting a stepped-up involvement in commercial activities – expanding into new areas of activity, entering increasingly into business arrangements with private industry, pricing and advertising more aggressively, and, in general, doing things that are novel for nonprofits but commonplace for private firms – we need to understand their goals, or missions, and the financial constraints on attaining them. This chapter presents the theoretic framework with which we analyze nonprofit organization commercial activities in the chapters that follow. Our focus is on private nonprofit organizations, although most of the analysis applies to government organizations as well. The decision by a nonprofit organization to produce a particular output, make it available to particular consumers, and finance it through specific finance mechanisms, reflects choices: whether to use revenue-raising techniques typically associated with private enterprise, such as entering new markets in order to generate profits, charging fees that raise revenue but restrict access in the process, and generally acting like profit-maximizing private firms; or to act differently from private firms, avoiding particular markets or revenue-raising opportunities that might conflict with their goals. Nonprofit organizations and private firms can be expected to make different decisions about engagement in “commercial” activities – profit-oriented actions in forms and degrees associated with private firms – if they have different goals or different opportunities and incentives. Incentives are important here. Nonprofit charitable organizations can receive tax-deductible donations, whereas private firms cannot; as a result, each has a vastly different degree of dependence on donations.