论文信息 - Deference and Demeanor: Exploring Interaction Design for Intelligent User Interface

Deference and Demeanor: Exploring Interaction Design for Intelligent User Interface

Our work explores design possibilities to recognize user and intelligent user interface as partners of equal status involved in a conversational situation. Examining this relationship through the lens of Erving Goffman's sociological theory of the nature of deference and demeanor, we explore interaction design possibilities using a concept design of an intelligent customer support product.

Hang Guo

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