Mobile Interface for m-Government Services: A Framework for Information Quali- ty Evaluation

Today, mobile devices have become a channel through which many organisations launch and market their services to the users. H owever, mobile devices that serve as channels for accessing government services have been the critical concerns by many government organisations. The quality of information provided through m-Government mobile technologies is seen as one of the most critical dimensions towards organisational achievement and success. In fact, User interface designed for mobile device is the main concern in designing applications. Currentl y, there is few of research that particularly evaluates the quality on m-Government services. Therefore, the information quality of Government sites in mobile interface, which is important for user convenience, has not been evaluated. In this paper, m-Government services will be examined in three main areas: mobile interface design from different government sectors, the information quality of the applications, and whether this information has met user satisfaction.

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