A quantitative approach to usability evaluation of web sites

Web usability arose as research field at the very beginning of the Internet era. The term "Internet" was formally defined in October 1995; nevertheless Nielsen wrote his first article on web usability in May 1995, and looking in the newsgroup archives at groups.google.com we can find a promotional message (http://groups.google.co.uk/groups?hl=enl Nielsen and Molich, 1990; Nielsen, 1994) have been working on developing heuristics to support human evaluation of web sites. This paper builds upon the existing theory to develop a quantitative approach to usability evaluation of web sites.

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