Automation of Cellular Network Faults

The internet explosion and increasing number of services on offer and subscribers has placed a lot of pressure on cellular network service providers. Cellular network subscribers have different requirements and needs. This requires that the operation of the network be optimal at all times, to attract and retain subscribers. This can happen with proper operation and maintenance of the network itself. The automation of cellular network faults, where these faults are reported before they occur is the approach for avoiding the catastrophic failures that may cause network blackout. An application of Mobile Intelligent Agents (MIA) in monitoring the network elements for any potential failure of these core objects of the network to be avoided is explored in this chapter. The main concern is the prediction of possible cellular network faults using scenarios extracted from correlation of certain cellular network parameters that may not be evident to human operators. These could be solved using an advanced automated solution. This chapter proposes and discusses the development of a MIA system for computer-aided analysis, simulation and diagnosis based on mobile intelligent software agents (Wooldridge & Jennings, 1995). We propose a framework that utilizes different Artificial Intelligent (AI) techniques and probabilistic methods. Neural networks, fuzzy logic, genetic algorithms, among others, are some of the established artificial intelligent techniques used into software agents (Thottan & Ji, 1999). In this work we combine a Bayesian Network Model (BNM) with mobile intelligent agents for automating fault prediction in cellular network service providers, in a project called Modelling of Reliable Service-Based Operations Support System (MORSBOSS). The major advantage of using Bayesian network model is that the cellular network faults can be automatically detected based on a similar fault occurrence that the system has experienced previously. The information about the previous fault occurrences can be stored and retrieved from a database. This information shows the causal relation between network elements, network faults and services. It also shows the belief or likelihood of a fault at a particular network element. Fault prediction is therefore based on the historical memory of the system about known faults. This Chapter is organized as follows: In Section 2, we give a detailed overview of Cellular network faults. Definition, characteristics, causes and classification of cellular network faults are provided in this Section. Methods and algorithms of cellular network faults modeling are provided in this Section. Bayesian network, cellular network modeling process and

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