SERVICE PROCESS CONFIGURATIONS IN ELECTRONIC RETAILING: A TAXONOMIC ANALYSIS OF ELECTRONIC FOOD RETAILERS
暂无分享,去创建一个
[1] Bart J. Bronnenberg,et al. Exploring the implications of the internet for consumer marketing , 1997 .
[2] Ann S. Marucheck,et al. The impact of customer service intervention and facility design on firm performance , 1995 .
[3] Kenneth K. Boyer,et al. Approaches to the factory of the future. An empirical taxonomy , 1996 .
[4] Rohit Verma,et al. Configurations of low-contact services , 2000 .
[5] Chon-Huat Goh,et al. SERVICE TYPOLOGIES: A STATE OF THE ART SURVEY , 1999 .
[6] Wolfgang Härdle,et al. Applied Multivariate Statistical Analysis: third edition , 2006 .
[7] Phillip Ein-Dor,et al. A Classification of Information Systems: Analysis and Interpretation , 1993, Inf. Syst. Res..
[8] Jean D. Kinsey,et al. FOOD MARKETING IN AN ELECTRONIC AGE: IMPLICATIONS FOR AGRICULTURAL PRODUCERS; Proceedings of the Fifth Joint Conference on Agriculture, Food, and the Environment, June 17-18, 1996, Padova, Italy , 1996 .
[9] Kenneth A. Bollen,et al. Structural Equations with Latent Variables , 1989 .
[10] H. Thomas,et al. THE LINKAGE BETWEEN STRATEGY, STRATEGIC GROUPS, AND PERFORMANCE IN THE U.K. RETAIL GROCERY INDUSTRY , 1990 .
[11] Michael R. Anderberg,et al. Cluster Analysis for Applications , 1973 .
[12] Rashi Glazer,et al. Winning in smart markets , 1999 .
[13] David A. Griffith,et al. An emerging model of Web site design for marketing , 1998, CACM.
[14] R. Hamer,et al. Cluster Analyzing Profile Data Confounded with Interrater Differences: A Comparison of Profile Association Measures , 1981 .
[15] Philip Greenspun. Philip and Alex's Guide to Web Publishing , 1999 .
[16] G. Pisano,et al. Beyond World-Class : The New Manufacturing Strategy , 1994 .
[17] Christopher S. Tang,et al. Determining Where to Shop: Fixed and Variable Costs of Shopping , 1998 .
[18] Joseph Alba. Interactive home shopping and the retail industry , 1997 .
[19] Leslie C. Morey,et al. A Comparison of Four Clustering Methods Using MMPI Monte Carlo Data , 1980 .
[20] D. Gerwin. Manufacturing flexibility: a strategic perspective , 1993 .
[21] A. Roth,et al. Strategic Determinants of Service Quality and Performance: Evidence from the Banking Industry , 1995 .
[22] Allan D. Shocker,et al. Multiattribute Approaches for Product Concept Evaluation and Generation: A Critical Review , 1979 .
[23] André Hardy,et al. An examination of procedures for determining the number of clusters in a data set , 1994 .
[24] Gregory R. Heim,et al. A Product-Process Matrix for Electronic B2C Operations , 2001 .
[25] R. Garud,et al. Using the Brain as a Metaphor to Model Flexible Production Systems , 1994 .
[26] Ein-DorPhillip,et al. A Classification of Information Systems , 1993 .
[27] Richard L. Nolan,et al. Capturing Value in the Network Era , 1997 .
[28] Kenneth T. Rosen,et al. E-Retail: Gold Rush or Fool's Gold? , 2000 .
[29] Richard A. Johnson,et al. Applied Multivariate Statistical Analysis , 1983 .
[30] Girish N. Punj,et al. Cluster Analysis in Marketing Research: Review and Suggestions for Application , 1983 .
[31] G. W. Milligan,et al. Methodology Review: Clustering Methods , 1987 .
[32] Suresh P. Sethi,et al. Flexibility in manufacturing: A survey , 1990 .
[33] A. Roth,et al. A taxonomy of manufacturing strategies , 1994 .
[34] David J. Ketchen,et al. THE APPLICATION OF CLUSTER ANALYSIS IN STRATEGIC MANAGEMENT RESEARCH: AN ANALYSIS AND CRITIQUE , 1996 .
[35] M. Porter. Competitive Advantage: Creating and Sustaining Superior Performance , 1985 .
[36] Paul R. Messinger,et al. A Model of Retail Formats Based on Consumers' Economizing on Shopping Time , 1997 .
[37] D. Upton. The Management of Manufacturing Flexibility , 1994 .
[38] Christopher M. McDermott,et al. Configurations in manufacturing strategy: a review and directions for future research , 1998 .
[39] Ray Zimmerman,et al. A Comparison of the Accuracy of Four Methods for Clustering Jobs , 1982 .
[40] H. Loeb. The way it was , 1959 .
[41] G. Lewis. STRATEGIC MANAGEMENT CONCEPTS IN US FOOD RETAILING AND WHOLESALING , 1991 .