A seven-factor procedural analysis of safety culture Known measurement - a case study at KLM E&M

This paper present the result of a safety culture q uestionnaire within aircraft maintenance engineering, initially produced by Diaz-Cabrera et al. (2007) was developed and validated leading to a better result of seven facto rs. This safety culture questionnaire (SCQ) is further used as a tool to do a pilot asses sment on the factors retrieved. The report ends with the implementation of literature d istilled concepts about safety culture including the validated practical safety assessment tool leading to a complete SMS (Safety Management System) which is both reactive as proactive. To increase aviation safety it is compulsory, since the beginning of 2007, to report occurrences to the quality control. This directive is legislation on occurrence reporting in civil aviation from the European Union. The Occurrence reporting process was also regulated before by EASA Part 145.A.60 although their specific purposes seem to differ. The purpose of the EASA set of regulation and the p urpose of the EC regulation are different. The purpose of the EC regulation is to r equire Member States to put a system in place and to exchange data using the ECC-AIRS tool. The purpose of the EASA regulations on reporting is to ensure continuing ai rworthiness. It should be noted that the list of reportable occurrences are consistent betwe en the EASA texts and the EC regulation. Therefore there are no plans to harmoni ze these requirements in a single one (EASA, 2006)

[1]  James T. Reason,et al.  Achieving a safe culture : theory and practice , 1998 .

[2]  Jens Rasmussen,et al.  Skills, rules, and knowledge; signals, signs, and symbols, and other distinctions in human performance models , 1983, IEEE Transactions on Systems, Man, and Cybernetics.

[3]  Dongping Fang,et al.  The nature of safety culture: A survey of the state-of-the-art , 2007 .

[4]  Scott A. Shappell,et al.  Human Error Perspectives in Aviation , 2001 .

[5]  D. Norman.  Categorization of action slips. , 1981 .

[6]  F. Guldenmund.  The nature of safety culture: a review of theory and research , 2000 .

[7]  D Díaz-Cabrera,et al.  An evaluation of a new instrument to measure organisational safety culture values and practices. , 2007, Accident; analysis and prevention.

[8]  Ja Jimme Keizer,et al.  Advieskunde voor praktijkstages : organisatieverandering als leerproces , 2000 .

[9]  Ann Williamson,et al.  Associations between Errors and Contributing Factors in Aircraft Maintenance , 2003, Hum. Factors.

[10]  Patrick T. W. Hudson,et al.  Implementing a safety culture in a major multi-national , 2007 .

[11]  Barry Kirwan,et al.  Development and application of a human error identification tool for air traffic control. , 2002, Applied ergonomics.

[12]  S. Clausen,et al.  Applied correspondence analysis , 1998 .

[13]  A. Glendon,et al.  Human Safety and Risk Management, Second Edition , 2006 .

[14]  Gavriel Salvendy,et al.  Models of accident causation and their application: Review and reappraisal , 1991 .