Knowledge sharing through workspace networks

Distributed organizations must provide ways for individuals to share their increasingly specialized knowledge to improve the quality of the organization’s products and services. The paper will outline activities that characterize knowledge sharing processes and how to facilitate them through information technology. It will distinguish between prescriptive and emergent processes, suggesting that facilitation for knowledge sharing must emphasize emergent processes. It will then define what is needed to support such processes and describe ways of doing so using workspace networks.

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