An organizational perspective on business driven IT management

The focus of this paper is a discussion on the organizational integration of BDIM activities into an IT infrastructure. In particular, this paper provides a definition of the usefulness of a center of excellence within information systems, its structure and measurement of capabilities. The organizational capabilities pertaining to BDIM can be measured through the introduction of a maturity model, which assesses the current state but also provides a road map for future development and growth.

[1]  Michael Doane The SAP Green Book: A Business Guide for Effectively Managing the SAP Lifecycle , 2012 .

[2]  Vishwajit Sudhir Joshi Metrics Center of Excellence: From Idea to Implementation of a "Meaningful" Measurement and Analysis Process , 2011, 2011 Joint Conference of the 21st International Workshop on Software Measurement and the 6th International Conference on Software Process and Product Measurement.

[3]  Qing Tan,et al.  Ecosystem for Business Driven IT Management , 2014, 2014 IEEE Network Operations and Management Symposium (NOMS).

[4]  G. Reger,et al.  Managerial implications of the research on centers of excellence - a conceptual view , 2002, IEEE International Engineering Management Conference.

[5]  Watts S. Humphrey,et al.  Characterizing the software process: a maturity framework , 1988, IEEE Software.

[6]  J. Birkinshaw,et al.  CENTERS OF EXCELLENCE IN MULTINATIONAL CORPORATIONS , 2002 .

[7]  J. Sauvé,et al.  An Introductory Overview and Survey of Business-Driven IT Management , 2006, 2006 IEEE/IFIP Business Driven IT Management.

[8]  Maria Adenfelt,et al.  Knowledge development and sharing in multinational corporations : The case of a centre of excellence and a transnational team , 2006 .

[9]  Sunil V. Tadwalkar Create centre of excellence (CoE) for better business , 2008, UBIQ.