论文信息 - THE DEVELOPMENT AND APPLICATION OF THE COMMUNITY ASSESSMENT TOOLKIT

THE DEVELOPMENT AND APPLICATION OF THE COMMUNITY ASSESSMENT TOOLKIT

This paper introduces the Community Assessment Tool (CAT) as a method for the assessment of Communities of Practice (CoPs) and provides an overview of its construction. It shows that the methodology is based on current theories with regard to CoPs and group dynamics. The method was also tested in practice through a pilot and a study among members of 7 communities of practice (N = 271) in order to do reliability tests and scale analysis. The method is unique in the sense that it provides feedback on the overall performance of CoPs on the individual, group and organizational level. The systematic nature of the CAT questionnaire enables comparisons between communities both within and between organizations. The CAT may be used for further scientific research into CoPs as well as for the analysis of community effectiveness for companies.

J. H. Erik Andriessena | Robert M. Verburgb

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