Strategic Total Quality Management: Corporate Performance and Product Quality

Strategic Total Quality Management: Transformation Process Overview Strategic Total Quality Management: Guideline for Implementation Environmental Quality Planning: A Strategic Total Quality Management Approach Leadership Paradigm Innovation and Change Statistics in Quality Management Systemic and Strategic Views of Quality: A Review of Deming's Philosophies, Concepts, and Theories Systemic and Strategic Views of Quality: A Review of Juran's Philosophies, Concepts, and Theories Integrating Deming's and Juran's Systemic and Strategic Views of Quality A System of STQM and Theory of STQM Malcolm Baldrige National Quality Award and the Deming Prize Management at the Crossroads