Optimal control of multi‐channel service systems
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D. P. Heyman, M. Sobel, and M. J. Magazine among others have shown existence of an optimal policy for control of single server queuing systems. For queues under periodic review existence of an analogous rule is established for multi-server systems. Formulation as a dynamic programming problem is given and proofs for existence are presented for finite horizon, infinite horizon and average cost criteria.
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