Analysis of Emergent Use for Wellbeing Service Innovation

This paper presents a process of concept development for a new physical activity monitoring device. It forms part of a collaboration project between a Finnish health-technology company and Aalto University’s Department of Computer Science and Engineering. There are two main objectives in this project; to develop and validate concepts for the company’s product and to evaluate user interfaces that were built on the basis of these concepts. This will result in a set of new ideas for using and improving the service. The paper presents the results from the first and second phases of this three phase project. The first phase focuses on requirements from the health-technology company and how these were considered. Through an iteration process a set of three concepts were derived. In phase 2, these three concepts are visualized via storyboards. In phase 2, prototypes that were designed on the basis of the requirements are also assessed.