Analysis of e-learning acceptance factors based on delone & mclean information success model

The extremely growth of web technologies in education continues today, the use of e-Learning system is expected to enhance learning process and give a significant influence to the learners. E-learning allows learners to actively participate in the existing activities in systems and it is vital to evaluate the acceptance of e-learning system. The entire e-learning system has several factors that influenced to the learners acceptance. The objective of this paper is to examine the relationship of information system factors (i.e. system quality, information quality, and service quality) with user satisfaction and system outcome by adopting DeLone and McLean model. Data were collected from surveys of 113 students and analyzed by Structural Equation Model to test the hypotheses of the research model. The result shows that the system quality is strongly influenced to the user satisfaction and the user satisfaction has strongly influenced to the system outcome. Therefore, information quality, service quality and system outcome need to be improved and considered in order to contribute more to the user satisfaction. The limitation and discussion of the theoretical implications are discussed at the end of this paper.