Job Satisfaction of Female Employees in Microfinance Institutions of Bangladesh

The purpose of this study is to examine the level of female employee satisfaction regarding their job of microfinance institutions in Bangladesh. Moreover, it focuses on the various factors that influence female employee job satisfaction of microfinance institutions. The study utilised quantitative research methods and used Herzberg’s motivation-hygiene theory (19590. A total of 24 structured questionnaires with five dimensions have been given to 100 female respondents of selected microfinance institutions in Bangladesh. The findings reveal that some variables (performance-based salary increment, available opportunities for promotion, satisfaction on job environment, colleagues help during huge workload, opportunity to interact with other employees on a formal level, use of skill, experience & qualification, recognition for good work, and learning opportunity) have significant impact on female employee satisfaction  in the microfinance institutions. The limitation of the studied investment fund is that it invests in expanding and mature microfinance institutions (MFIs). So the results of this research can only be generalised to expanding and mature MFIs. This study aims at contributing for better female employees job satisfaction of the MFIs given that it has substantial implications on financial benefit, work environment, job security, decision making, training and resources of the MFIs.

[1]  Brikend Aziri JOB SATISFACTION: A LITERATURE REVIEW , 2019 .

[2]  Hong Lu,et al.  Job satisfaction among hospital nurses: A literature review. , 2019, International journal of nursing studies.

[3]  A. Khattak,et al.  Environmental upgrading of an apparel firm in Bangladesh: a case study of VIYELLATEX , 2018, Emerald Emerging Markets Case Studies.

[4]  M. Uysal,et al.  The effect of manager mobbing behaviour on female employees’ quality of life , 2018 .

[5]  Tho Pham,et al.  Self-employment, financial development, and well-being: Evidence from China, Russia, and Ukraine , 2018, Journal of Comparative Economics.

[6]  Mary Acri,et al.  The Cost of Caring: An Exploration of Compassion Fatigue, Compassion Satisfaction, and Job Satisfaction in Pediatric Nurses , 2018, Journal of pediatric nursing.

[7]  Chin-Shan Lu,et al.  Organizational motivation, employee job satisfaction and organizational performance , 2018 .

[8]  N. Dhanpat,et al.  Exploring employee retention and intention to leave within a call centre , 2018 .

[9]  Md. Nur Mozahid,et al.  Factors Influencing Job Satisfaction of Women Employees in Public and Private Sectors in Sylhet City, Bangladesh , 2018 .

[10]  Dan Nie,et al.  Effects of Responsible Human Resource Management Practices on Female Employees’ Turnover Intentions , 2018 .

[11]  S. Whelan,et al.  When Employer Brand Image Aids Employee Satisfaction and Engagement , 2017 .

[12]  T. Cheruiyot,et al.  Leader personality traits and employee job satisfaction in the media sector, Kenya , 2017 .

[13]  Ainsworth Bailey,et al.  The roles of employee job satisfaction and organizational commitment in the internal marketing-employee bank identification relationship , 2016 .

[14]  Aino Kianto,et al.  The impact of knowledge management on job satisfaction , 2016, J. Knowl. Manag..

[15]  D. Gursoy,et al.  Work engagement, job satisfaction, and turnover intentions: A comparison between supervisors and line-level employees , 2016 .

[16]  A. Prasad,et al.  The effect of employer brand dimensions on job satisfaction: gender as a moderator , 2016 .

[17]  Sven Hauff,et al.  Power distance and its moderating role in the relationship between situational job characteristics and job satisfaction: An empirical analysis using different cultural measures , 2015 .

[18]  Won‐Moo Hur,et al.  Customer response to employee emotional labor: the structural relationship between emotional labor, job satisfaction, and customer satisfaction , 2015 .

[19]  P. Trivellas,et al.  Psychological Contract Breach and Organizational Commitment in the Greek Banking Sector: The Mediation Effect of Job Satisfaction , 2014 .

[20]  Jerrell D. Coggburn,et al.  Employee job satisfaction and organizational performance: The role of conflict management , 2014 .

[21]  Md. Shamim Hossain Job Satisfaction of Bank Employees in Bangladesh , 2014 .

[22]  A. Pantouvakis,et al.  The link between organizational learning culture and customer satisfaction: Confirming relationship and exploring moderating effect , 2013 .

[23]  Yanhan Zhu,et al.  A Review of Job Satisfaction , 2012 .

[24]  M. Uysal,et al.  Gender differences on job satisfaction of the five‐star hotel employees: The case of the Turkish hotel industry , 2012 .

[25]  A. Gupta,et al.  Job Satisfaction of Female Employees in Financial Institutions of Bangladesh: A Study on Selected Private Commercial Banks in Chittagong , 2012 .

[26]  D. Wu,et al.  Improving employees' job satisfaction and innovation performance using conflict management , 2012 .

[27]  Elbeyi Pelit,et al.  The effects of employee empowerment on employee job satisfaction: A study on hotels in Turkey , 2011 .

[28]  R. Islam,et al.  Employee motivation: a Malaysian perspective , 2008 .

[29]  Stephen Choo,et al.  Using training and development to affect job satisfaction within franchising , 2007 .

[30]  Alf Crossman,et al.  The relationships of age and length of service with job satisfaction: an examination of hotel employees in Thailand , 2003 .

[31]  Donna Chrobot-Mason,et al.  Keeping the promise , 2003 .

[32]  B. Furlonger,et al.  Leadership and job satisfaction among aviation fire fighters in Australia , 2000 .

[33]  W. Groot,et al.  Job satisfaction of older workers , 1999 .

[34]  Vernon A. Quarstein,et al.  The effect of discretion, outcome feedback, and process feedback on employee job satisfaction , 1995 .

[35]  M. Alghamdi,et al.  The effect of gender on transformational leadership and job satisfaction among Saudi nurses , 2018, Journal of advanced nursing.

[36]  A. Akter,et al.  Factors affecting job satisfaction of working mothers of readymade garments sector in Bangladesh , 2017 .