Conversations in Search of Audiences: Prospects and Challenges of Marketing UK's Postgraduate Higher Education Using Social Media

It is no surprise that there are serious disparities between the rhetoric of education and the realities of education. Marketing of university curricula is a challenge that is increasingly becoming a difficult proposition as advances in social media (SM) are enabling prospective students to form opinions and inform their decisions like never before. Whilst the Universities and Colleges Admissions Service (UCAS) plays a central role in matching undergraduate students to courses in universities yet the same does not apply to postgraduate admissions which are sought after by a large number of applicants from overseas as well. This paper looks at some of the areas where SM has been successfully used. The papers then goes onto develop taxonomy of popular SM tools that are being widely used. Using this taxonomy it explores barriers and promoters that exist in the interface between universities and their audiences.

[1]  Adrian Palmer,et al.  An experiential, social network‐based approach to direct marketing , 2009 .

[2]  Lon Safko,et al.  The social media bible , 2016 .

[3]  N. Selwyn Social media in higher education , 2011 .

[4]  David J. Faulds,et al.  Social media: The new hybrid element of the promotion mix , 2009 .

[5]  C. Gurau Integrated online marketing communication: implementation and management , 2008 .

[6]  Mari Smith,et al.  Facebook Marketing: An Hour a Day , 2010 .

[7]  Hollis Thomases,et al.  Twitter Marketing: An Hour a Day , 2009 .

[8]  Barbara Caemmerer The planning and implementation of integrated marketing communications , 2009 .

[9]  Donald I. Barker,et al.  Social Media Marketing: A Strategic Approach , 2012 .

[10]  Marcus Foth,et al.  Applications and implementations of new media in corporate communications: An action research approach , 2009 .

[11]  Heidi A. Campbell When Religion Meets New Media , 2010 .

[12]  J. Bonnema,et al.  Information and Source Preferences of a Student Market in Higher Education. , 2008 .

[13]  Christopher D. Manning Part-of-Speech Tagging from 97% to 100%: Is It Time for Some Linguistics? , 2011, CICLing.

[14]  J. Sheth,et al.  A Dangerous Divergence: Marketing and Society , 2005 .

[15]  Tanuja Singh,et al.  Blogging: A new play in your marketing game plan , 2008 .

[16]  Larry Weber,et al.  Marketing to the Social Web: How Digital Customer Communities Build Your Business , 2007 .

[17]  P Brenner,et al.  Word of Mouth , 1996, Encyclopedia of Database Systems.

[18]  Brian Kelly,et al.  A review of current and developing international practice in the use of social networking (Web 2.0) in higher education , 2008 .

[19]  R. Brennan,et al.  Should we worry about an “academic‐practitioner divide” in marketing? , 2004 .

[20]  Rachel Reuben The Use of Social Media in Higher Education for Marketing and Communications: A Guide for Professionals in Higher Education , 2008 .