Service creation and service management for advanced IP networks and services-an experience paper

This document describes experiences and lessons learned in implementing and rolling out advanced IP-based services in GTE Internetworking, now called Genuity. It addresses architectures for integrated end-to-end e-commerce order entry and service provisioning for advanced IP-based services. This involved accessing provisioning functionality from off-the-shelf service platforms and tying them to Web-enabled order entry systems.