Software Process Assessment and Improvement: The BOOTSTRAP Approach

Part One - What 1. Introduction 2. Software Assessment and Improvement 3. BOOTSTRAP Methodology in a Nutshell. Part Two - Why 4. Software Process Assessment and Improvement with BOOTSTRAP 5. Software Process Areas. Part Three - How 6. Preparation of the Assessment 7. The Assessment 8. Capability and Maturity Level Determination 9. Assessment Outputs 10. Assessment Tools and Database 11. Software Process Improvement and Action Plan Generation. Part Four - How Well 12. An Assessment Case Example 13. Results and Experiences 14. Exploitation and Future Directions.