Social networking, knowledge sharing, and student learning: The case of university students

The recent development of social networking brought new opportunities not only for socializing and marketing but also for knowledge sharing and learning. As the social computing technology is relatively new, a review of literature revealed lack of research on the impact of ways of using social networking sites (SNS) on knowledge sharing and learning among tertiary students. This paper aims to empirically examine the various categories of SNS use including: chatting and online discussion, creating knowledge and information content, file sharing, and enjoyment and entertainment by tertiary students at a University in Saudi Arabia. It will investigate the impact of these categories of SNS use on knowledge sharing and learning performance. We adopted a cross sectional survey questionnaire for data collection, and received 308 valid responses from a sample of students that include graduates and undergraduates. The results show that there are significant positive relationships between both chatting and online discussion and file sharing and knowledge sharing, and entertainment and enjoyment with student learning. The paper concludes with a discussion of the limitations and implications of this study, along with directions for further research. Increasing chatting and discussion in SN lead to increased knowledge sharing.Increasing file sharing in SN leads to increased knowledge sharing.Increasing enjoyment and entertainment in SN lead to increased learning.Increasing knowledge sharing in SN leads to increased student learning.

[1]  I. Nonaka,et al.  The Knowledge Creating Company , 2008 .

[2]  G. Farnarier,et al.  Une médecine rurale de proximité: l′expérience des médecins de campagne au Mali , 2007, Education for Health.

[3]  Gerald C. Kane,et al.  The Contradictory Influence of Social Media Affordances on Online Communal Knowledge Sharing , 2013, J. Comput. Mediat. Commun..

[4]  Ismail M.A,et al.  Implication of Knowledge Management in Higher Learning Institution , 2005 .

[5]  Chin-Chung Tsai,et al.  College students' conceptions of learning management: the difference between traditional (face-to-face) instruction and Web-based learning environments , 2011 .

[6]  Jinxia He,et al.  Examining factors that affect knowledge sharing and students' attitude toward their learning experience within virtual teams , 2009 .

[7]  T. Bosch Using online social networking for teaching and learning: Facebook use at the University of Cape Town , 2009 .

[8]  M. Sobel Asymptotic Confidence Intervals for Indirect Effects in Structural Equation Models , 1982 .

[9]  S. Geisser A predictive approach to the random effect model , 1974 .

[10]  Mei Liu,et al.  Using the Facebook group as a learning management system: An exploratory study , 2012, Br. J. Educ. Technol..

[11]  Nian-Shing Chen,et al.  Examining the Factors Influencing Participants' Knowledge Sharing Behavior in Virtual Learning Communities , 2009, J. Educ. Technol. Soc..

[12]  Albert Chan,et al.  Knowledge sharing and social media: Altruism, perceived online attachment motivation, and perceived online relationship commitment , 2014, Comput. Hum. Behav..

[13]  Pei-Lee Teh,et al.  Do the Big Five Personality Factors Affect Knowledge Sharing Behaviour? A Study of Malaysian Universities , 2011 .

[14]  Lluís Pastor Breaking boundaries in entertainment and learning , 2012 .

[15]  C. Fornell,et al.  Evaluating structural equation models with unobservable variables and measurement error. , 1981 .

[16]  Terry Anderson,et al.  Towards a Theory of Online Learning , 2004 .

[17]  HanafiMohamed PLS Path modelling , 2007 .

[18]  Rajiv Sabherwal,et al.  Knowledge Management: Systems and Processes , 2010 .

[19]  M. S. Balaji,et al.  Student Interactions in Online Discussion Forum: Empirical Research from "Media Richness Theory" Perspective. , 2010 .

[20]  Adarsh S. Patel,et al.  A Survey on Role of Intelligent Community and Social Networking to Enhance Learning Process of Students and Professionals , 2013 .

[21]  John W. Creswell,et al.  Research Design: Qualitative, Quantitative, and Mixed Methods Approaches , 2010 .

[22]  Danah Boyd,et al.  Social Network Sites: Definition, History, and Scholarship , 2007, J. Comput. Mediat. Commun..

[23]  Lorena Blasco-Arcas,et al.  Using clickers in class. The role of interactivity, active collaborative learning and engagement in learning performance , 2013, Comput. Educ..

[24]  Fiona Redmond SOCIAL NETWORKING SITES: EVALUATING AND INVESTIGATING THEIR USE IN ACADEMIC RESEARCH , 2010 .

[25]  Maria Chiara Pettenati,et al.  Social Networking Theories and Tools to Support Connectivist Learning Activities , 2007, Int. J. Web Based Learn. Teach. Technol..

[26]  Wynne W. Chin How to Write Up and Report PLS Analyses , 2010 .

[27]  Paul Hong,et al.  Using social media applications for educational outcomes in college teaching: A structural equation analysis , 2013, Br. J. Educ. Technol..

[28]  Yu-chu Yeh,et al.  Knowledge management in blended learning: Effects on professional development in creativity instruction , 2011, Comput. Educ..

[29]  Moria Levy,et al.  WEB 2.0 implications on knowledge management , 2009, J. Knowl. Manag..

[30]  P. Sri Jothi,et al.  Analysis of social networking sites: A study on effective communication strategy in developing brand communication , 2011 .

[31]  A. Bandura Social Foundations of Thought and Action: A Social Cognitive Theory , 1985 .

[32]  M. Stone Cross‐Validatory Choice and Assessment of Statistical Predictions , 1976 .

[33]  Shih-Ming Pi,et al.  A study of Facebook Groups members' knowledge sharing , 2013, Comput. Hum. Behav..

[34]  Helen L. Partridge,et al.  Social Media and Tacit Knowledge Sharing: Developing a Conceptual Model , 2012 .

[35]  Ajax Persaud,et al.  The Impact of Organizational Factors and Web 2 . 0 Technologies on Knowledge Sharing in Saudi Arabian Firms , 2015 .

[36]  Eric T. G. Wang,et al.  Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories , 2006, Decis. Support Syst..

[37]  Aly Raza Syed,et al.  Social Capital and Knowledge Sharing as Determinants of Academic Performance , 2013 .

[38]  Leslie Rose,et al.  NORM-REFERENCED GRADING IN THE AGE OF CARNEGIE: WHY CRITERIA-REFERENCED GRADING IS MORE CONSISTENT WITH CURRENT TRENDS IN LEGAL EDUCATION AND HOW LEGAL WRITING CAN LEAD THE WAY , 2011 .

[39]  Ana Correia,et al.  Social Computing Solutions for Collaborative Learning and Knowledge Building Activities in Extended Organization , 2013 .

[40]  Tai-Kuei Yu,et al.  Exploring factors that influence knowledge sharing behavior via weblogs , 2010, Comput. Hum. Behav..

[41]  Michael Hammond,et al.  Learning through online discussion: A case of triangulation in research , 2005 .

[42]  Wen-Hwa Ko,et al.  A study of the relationships among effective learning, professional competence, and learning performance in culinary field , 2012 .

[43]  Kai H. Lim,et al.  Understanding customer knowledge sharing in web-based discussion boards: An exploratory study , 2006, Internet Res..

[44]  Evren Eryilmaz,et al.  How media choice affects learner interactions in distance learning classes , 2014, Comput. Educ..

[45]  Hsin Hsin Chang,et al.  Social capital and individual motivations on knowledge sharing: Participant involvement as a moderator , 2011, Inf. Manag..

[46]  Michel Tenenhaus,et al.  PLS path modeling , 2005, Comput. Stat. Data Anal..

[47]  Sally Sieloff Magnan,et al.  Research Design: Qualitative and Quantitative Approaches , 1997 .

[48]  Remko Helms,et al.  Exploring Web 2 . 0 Applications as a Mean of Bolstering up Knowledge Management , 2010 .

[49]  Mustafa Eid,et al.  Impact of learning culture and information technology use on knowledge sharing of Saudi students , 2011 .

[50]  Jeffrey S. Nugent,et al.  Personal Learning Networks: Implications for Self-Directed Learning in the Digital Age , 2011 .

[51]  Richard L. Daft,et al.  Organizational information requirements, media richness and structural design , 1986 .

[52]  Anne Nevgi,et al.  From strategic planning to meaningful learning: diverse perspectives on the development of web-based teaching and learning in higher education , 2007, Br. J. Educ. Technol..

[53]  Sarah Schrire,et al.  Knowledge building in asynchronous discussion groups: Going beyond quantitative analysis , 2006, Comput. Educ..

[54]  Griffiths The educational benefits of videogames , 2002 .

[55]  Rebecca W. Black,et al.  Second Language Use, Socialization, and Learning in Internet Interest Communities and Online Gaming , 2009 .

[56]  Yvonne Nalani Meulemans,et al.  The Problems and Potential of MySpace and Facebook Usage in Academic Libraries , 2008 .

[57]  Nicholas C. Burbules,et al.  Poststructuralism and Educational Research Poststructuralism and Educational Research , 2004 .

[58]  Paul A. Kirschner,et al.  Facebook® and academic performance , 2010, Comput. Hum. Behav..

[59]  Marko Sarstedt,et al.  Partial least squares structural equation modeling (PLS-SEM): An emerging tool in business research , 2014 .

[60]  David F. Midgley,et al.  Formative versus reflective measurement models: two applications of formative measurement | NOVA. The University of Newcastle's Digital Repository , 2008 .

[61]  Shabnam Ozlati,et al.  Motivation, Trust, Leadership, and Technology: Predictors of Knowledge Sharing Behavior in the Workplace , 2012 .

[62]  H. Raghav Rao,et al.  Factors Affecting Bloggers' Knowledge Sharing: An Investigation Across Gender , 2011, J. Manag. Inf. Syst..

[63]  Allan Hoi Kau Yuen,et al.  Understanding online knowledge sharing: An interpersonal relationship perspective , 2010, Comput. Educ..

[64]  Pamela Oliver,et al.  Whatever Happened to Critical Mass Theory? A Retrospective and Assessment* , 2001 .

[65]  Tim O'Reilly,et al.  What is Web 2.0: Design Patterns and Business Models for the Next Generation of Software , 2007 .

[66]  Rudolf R. Sinkovics,et al.  The Use of Partial Least Squares Path Modeling in International Marketing , 2009 .

[67]  A. Bandura Self-Efficacy: The Exercise of Control , 1997, Journal of Cognitive Psychotherapy.

[68]  Samuel Kai-Wah Chu,et al.  Knowledge management using social media: A comparative study between blogs and Facebook , 2013, ASIST.

[69]  Tanja Jadin,et al.  Personality traits and knowledge sharing in online communities , 2013, Comput. Hum. Behav..

[70]  Zane L. Berge,et al.  Tapping into social networking , 2010 .