A framework to evaluate the informatization level

INTRODUCTION As information and communication technologies have rapidly developed in the 1990s, enormous changes have taken place everywhere. At work environment, these have been newer tools for increasing organizational productivity, and these are transforming organizations to the degree that Taylorism once did (Davenport, 1998). These trends have spread over various fields of society, and have over countries caused economical and cultural innovation and reformation. These phenomena can be summarized as informatization. Informatization is defined as “converting the main goods and energy of a social economy to information through the revolution of high data communication technology and utilizing information produced by gathering, processing and distributing data within the vast fields of the society” (National Computerization Agency [NCA], 1997). Since The United States’ NII project has been evaluated as one of the important success factors for economical growth, most countries have considered informatization as one of the most effective means for improving a nation’s competitiveness. Similarly, many organizations have considered informatization as a strategy to improve quality of public service and productivity. They have tried to implement informatization and extensive investments are often budgeted and expanded to acquire information technology (IT). An Information Strategy Plan (ISP) is needed at first to implement informatization of an organization. ISP usually includes business strategy,