The Implementation Model of a Digital City. The Case Study of the Digital City of Trikala, Greece

ABSTRACT E-Government is being developed according to Government strategic plans. These plans constitute a framework for digital public services that will benefit both citizens and public administration. The Digital City can support e-Govemment evolution by offering a global environment for public transactions. The Digital City's definition is extended to “the global Information Environment, focusing on the needs of a city area.” Moreover, the Digital City comprises a new virtual environment, which administers others-in either the private or public sector-where both marketing and social aspects must be administered and support public benefit. In this paper both the contribution of the Digital City to e-Government and the development methodology of the Digital City of Trikala, Greece (e-Trikala), are presented. The methodology shows the procedure by which the Digital City forms an e-Government environment, offering more than administrating services. Furthermore, the methodology can be considered as a general implementation model for developing similar municipal-area environments for e-Government. The model adopts participatory design issues, while on the other hand some relative considerations are analyzed.