Explaining ERP Implementation Effort and Benefits With Organizational Integration 1

Many ERP implementations fail to achieve their hoped-for benefits and efforts invested in ERP implementations are often much larger than originally estimated. In addition, research on ERP implementation is still in its early stages and needs to be grounded in theory. To provide a theoretical foundation for ERP implementation research, the present paper first develops a definition and a framework for the construct of organizational integration. Subsequently, the paper presents a research model that explains ERP implementation efforts and benefits using the construct of organizational integration and its framework. Finally, the paper discusses the research and practical implications of the framework.

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