Online Learning Era: Exploring the Most Decisive Determinants of MOOCs in Taiwanese Higher Education

Because the development of Taiwanese Massive Open Online Course (MOOCs) websites is at this moment full of vitality, this research employs a series of analytical cross-measurements of Quality Function Deployment method of House of Quality (QFD-HOQ) model and Multiple Criteria Decision Making (MCDM) methodology to cross-evaluate the weighted questionnaire results based on three major analytical perspectives (higher education student’s desires, online-learning technological functions and online-education scholar’s considerations) to assess the interplays between the WHATs (students’ online-learning interests) and the HOWs (the technological online-education measures), based on the higher research reliability and validity. According to the measured results, user’s completely unrestricted operation, convenience, connectionization, openness and course complete rate are the most decisive five technological online-education determinants of MOOCs websites based on weighted-measurements of expert’s questionnaire among WHATs and HOWs cross-evaluated matrix of QFD-HOQ model that academically resupplies to research gaps of MOOCs fields and empirically contributes to the relative industries.

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