Generating scripts for personalised medical dialogues for patients

We propose an NLG system for communicating information to cancer patients about their medical records through scripted dialogues between animated agents. Building on past work, we discuss design issues and research questions, particularly the question of how to convey medical concepts in terms of everyday concepts. Our novel solution incorporates the information to be communicated into a personalised dialogue script between an expert medic and a novice medic. We discuss ongoing work to combine an existing NLG system that generates summaries of patient records with another existing NLG system that generates scripted dialogues for animated agents. We plan to evaluate the completed system with medical staff and patients.