COVID-19 Pandemic - Role of Technology in Transforming Business to the New Normal

COVID-19 has disrupted our lives and the economy In this paper, we outline approaches in which information technology can be used to implement business strategies to enhance resilience by coping with, adapting to, and recovering from adversity resulting from the COVID-19 pandemic We discuss how information technology such as digital supply chain, data analytics, artificial intelligence, machine learning, robotics, digital commerce, and Internet of Things can be used to enhance resilience and continuity of business © Springer Nature Switzerland AG 2020

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