Value‐driven Internet shopping: The mental accounting theory perspective
暂无分享,去创建一个
[1] Javier Reynoso,et al. Satisfaction: A Behavioral Perspective on the Consumer , 2010 .
[2] Terry L. Childers,et al. Emotional Calibration Effects on Consumer Choice , 2008 .
[3] Franziska Völckner,et al. The dual role of price: decomposing consumers’ reactions to price , 2008 .
[4] Gregory J. Brush,et al. Comparing the Perceived Value of Information and Entertainment Mobile Services , 2008 .
[5] Taeshik Gong,et al. The electronic service quality model: The moderating effect of customer self‐efficacy , 2008 .
[6] V. Mahajan,et al. Delight by Design: The Role of Hedonic versus Utilitarian Benefits , 2008 .
[7] Jordan J. Louviere,et al. Measuring values using best‐worst scaling: The LOV example , 2007 .
[8] Isabella Soscia,et al. Gratitude, delight, or guilt: The role of consumers' emotions in predicting postconsumption behaviors , 2007 .
[9] Sumeet Gupta,et al. Value-based Adoption of Mobile Internet: An empirical investigation , 2007, Decis. Support Syst..
[10] Soyeon Shim,et al. Adolescents' utilitarian and hedonic Web consumption behavior: Hierarchical influence of personal values and innovativeness , 2006 .
[11] Sirkka L. Jarvenpaa,et al. Consumer Trust in an Internet Store: A Cross-Cultural Validation , 2006, J. Comput. Mediat. Commun..
[12] Thompson S. H. Teo,et al. Online buying behavior:a transaction cost economics perspective , 2005 .
[13] L. Stoel,et al. On-line product presentation: Effects on mood, perceived risk, and purchase intention , 2005 .
[14] A. Fiore,et al. For fun and profit: Hedonic value from image interactivity and responses toward an online store , 2005 .
[15] Yu-Ching Chiao,et al. Perceived quality, customer satisfaction, and customer loyalty: the case of lexus in Taiwan , 2005 .
[16] Joseph M. Spiteri,et al. Customer value, overall satisfaction, end-user loyalty, and market performance in detail intensive industries , 2004 .
[17] J. Tam,et al. Customer Satisfaction, Service Quality and Perceived Value: An Integrative Model , 2004 .
[18] Woo-Hyun Cho,et al. The relationships among quality, value, satisfaction and behavioral intention in health care provider choice: A South Korean study , 2004 .
[19] Venkatesh Shankar,et al. Customer value, satisfaction, loyalty, and switching costs: An illustration from a business-to-business service context , 2004 .
[20] Dhruv Grewal,et al. The Internet and the price–value–loyalty chain , 2003 .
[21] Alan J. Dubinsky,et al. A conceptual model of perceived customer value in e-commerce: A preliminary investigation , 2003 .
[22] D. Reibstein. What attracts customers to online stores, and what keeps them coming back? , 2002 .
[23] Carol Kaufman–Scarborough,et al. E‐shopping in a multiple channel environment , 2002 .
[24] L. Berry,et al. Understanding Service Convenience , 2002 .
[25] G. Dhillon,et al. Measuring Factors that Influence the Success of Internet Commerce , 2002, Inf. Syst. Res..
[26] Andreas Eggert,et al. Customer perceived value: a substitute for satisfaction in business markets? , 2002 .
[27] James F. Petrick,et al. Development of a Multi-Dimensional Scale for Measuring the Perceived Value of a Service , 2002 .
[28] Glenn B. Voss,et al. The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions , 2002 .
[29] Jagdip Singh,et al. Consumer Trust, Value, and Loyalty in Relational Exchanges , 2002 .
[30] Erik Brynjolfsson,et al. Consumer Decision-Making at an Internet Shopbot , 2001 .
[31] Terry L. Childers,et al. HEDONIC AND UTILITARIAN MOTIVATIONS FOR ONLINE RETAIL SHOPPING BEHAVIOR , 2001 .
[32] Tino Fenech,et al. Internet users’ adoption of Web retailing: user and product dimensions , 2001 .
[33] R. Teas,et al. Perceived Value: Mediating Role of Perceived Risk , 2001 .
[34] Erik Brynjolfsson,et al. Consumer Decision-Making at an Internet Shopbot , 2001 .
[35] C. Tschernitz,et al. Competitive Intelligence , 2001 .
[36] W. DeSarbo,et al. Customer Value Analysis in a Heterogeneous Market , 2001 .
[37] Christy M. K. Cheung,et al. Trust in Internet Shopping: Instrument Development and Validation through Classical and Modern Approaches , 2001, J. Glob. Inf. Manag..
[38] G. Soutar,et al. Consumer perceived value: The development of a multiple item scale , 2001 .
[39] G. Mcdougall,et al. Customer satisfaction with services: putting perceived value into the equation , 2000 .
[40] J. J. Cronin,et al. Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments , 2000 .
[41] J. Lapierre. Customer‐perceived value in industrial contexts , 2000 .
[42] R. Teas,et al. The effects of extrinsic product cues on consumers’ perceptions of quality, sacrifice, and value , 2000 .
[43] R. Keeney,et al. The Value of Internet Commerce to the Customer , 1999 .
[44] Prashanth U. Nyer,et al. The role of emotions in marketing , 1999 .
[45] Donna L. Hoffman,et al. Building consumer trust online , 1999, CACM.
[46] G. Soutar,et al. The Role of Perceived Risk in the Quality-Value Relationship: A Study in a Retail Environment , 1999 .
[47] W. DeSarbo,et al. An Integrated Approach toward the Spatial Modeling of Perceived Customer Value , 1998 .
[48] K. B. Monroe,et al. The Effects of Price-Comparison Advertising on Buyers’ Perceptions of Acquisition Value, Transaction Value, and Behavioral Intentions , 1998 .
[49] Richard A. Spreng,et al. Modelling the relationship between perceived value, satisfaction and repurchase intentions in a business‐to‐business, services context: an empirical examination , 1997 .
[50] William O. Bearden,et al. Transaction utility effects when quality is uncertain , 1997 .
[51] A. Mathur,et al. Store environment and consumer purchase behavior: Mediating role of consumer emotions , 1997 .
[52] R. B. Woodruff,et al. Customer value: The next source for competitive advantage , 1997 .
[53] Peter A. Todd,et al. Consumer Reactions to Electronic Shopping on the World Wide Web , 1996, Int. J. Electron. Commer..
[54] G. Kalyanaram,et al. Empirical Generalizations from Reference Price Research , 1995 .
[55] R. Donovan. Store atmosphere and purchasing behavior , 1994 .
[56] D. Cicchetti. Emotion and Adaptation , 1993 .
[57] R. Bagozzi. The self-regulation of attitudes, intentions, and behavior , 1992 .
[58] William B. Dodds,et al. Effects of Price, Brand, and Store Information on Buyers’ Product Evaluations: , 1991 .
[59] William B. Dodds,et al. Effects of Price, Brand, and Store Information on Buyers’ Product Evaluations , 1991 .
[60] Ruth N. Bolton,et al. A Multistage Model of Customers' Assessments of Service Quality and Value , 1991 .
[61] G. Tellis,et al. Best Value, Price-Seeking, and Price Aversion: The Impact of Information and Learning on Consumer Choices: , 1990 .
[62] V. Zeithaml. Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence: , 1988 .
[63] James C. Anderson,et al. STRUCTURAL EQUATION MODELING IN PRACTICE: A REVIEW AND RECOMMENDED TWO-STEP APPROACH , 1988 .
[64] N. Eisenberg,et al. The relation of empathy to aggressive and externalizing/antisocial behavior. , 1988, Psychological bulletin.
[65] Christopher P. Puto,et al. The Framing of Buying Decisions , 1987 .
[66] William J. Havlena,et al. The Varieties of Consumption Experience: Comparing Two Typologies of Emotion in Consumer Behavior , 1986 .
[67] Richard H. Thaler,et al. Mental Accounting and Consumer Choice , 1985, Mark. Sci..
[68] Terence A. Oliva,et al. Play as a Consumption Experience: The Roles of Emotions, Performance, and Personality in the Enjoyment of Games , 1984 .
[69] C. Fornell,et al. Evaluating structural equation models with unobservable variables and measurement error. , 1981 .
[70] A. Tversky,et al. Prospect theory: An analysis of decision under risk Econometrica 47 , 1979 .
[71] Jacob Beck,et al. Adaptation-level theory. , 1974 .
[72] D. F. Blankertz,et al. Risk taking and information handling in consumer behavior , 1969 .
[73] E. Rowland. Theory of Games and Economic Behavior , 1946, Nature.
[74] Vincent Cho,et al. A study of the roles of trusts and risks in information-oriented online legal services using an integrated model , 2006, Inf. Manag..
[75] David Gefen,et al. Customer Loyalty to an Online Store: The Meaning of Online Service Quality , 2001, ICIS.
[76] A. Parasuraman,et al. The impact of technology on the quality-value-loyalty chain: A research agenda , 2000 .
[77] Detmar W. Straub,et al. Structural Equation Modeling and Regression: Guidelines for Research Practice , 2000, Commun. Assoc. Inf. Syst..
[78] Anol Bhattacherjee,et al. Beginning SAP R/3 Implementation at Geneva Pharmaceuticals , 2000, Commun. Assoc. Inf. Syst..
[79] G. Soutar,et al. Retail service quality and perceived value: A comparison of two models , 1997 .
[80] Charles M. Wood,et al. Incorporating Perceived Risk Into Models of Consumer Deal Assessment and Purchase Intent , 1996 .
[81] A. Wildt,et al. Price, product information, and purchase intention: An empirical study , 1994 .
[82] R. Kerin,et al. Store shopping experience and consumer price-quality-value perceptions. , 1992 .
[83] Joel B. Cohen,et al. Affect and consumer behavior , 1991 .
[84] S. M. Arnsten. Intrinsic motivation. , 1990, The American journal of occupational therapy : official publication of the American Occupational Therapy Association.
[85] Kent B. Monroe,et al. Framing Effects on Buyers' Subjective Product Evaluations , 1987 .
[86] J. Russell,et al. An approach to environmental psychology , 1974 .
[87] H. Helson,et al. Adaptation-level theory , 1964 .