Towards a Kansei-based User Modeling Methodology for Eco-design

We propose here to highlight the benefits of building a framework linking Kansei Design (KD), User Centered Design (UCD) and Eco-design, as the correlation between these fields is barely explored in research at the current time. Therefore, we believe Kansei Design could serve the goal of achieving more sustainable products by setting up an accurate understanding of the user in terms of ecological awareness, and consequently enhancing performance in the Eco-design process. In the same way, we will consider the means-end chain approach inspired from marketing research, as it is useful for identifying ecological values, mapping associated functions and defining suitable design solutions. Information gathered will serve as entry data for conducting scenario-based design, and supporting the development of an Eco-friendly User Centered Design methodology (EcoUCD).

[1]  Dokshin Lim,et al.  Development of a KANSEI ENGINEERING SYSTEM for Industrial design : Identification of input data for KES , 2003 .

[2]  Marc Steen,et al.  Early user involvement in research and design projects – A review of methods and practices , 2007 .

[3]  Pentti Järvi,et al.  Product-related information for sustainable use of laundry detergents in Finnish households , 2007 .

[4]  Lt Lorna McCalley,et al.  Making energy feedback work : goal-setting and the roles of attention and minimal justification , 2006 .

[5]  Herbert L. Meiselman,et al.  Development of a method to measure consumer emotions associated with foods , 2010 .

[6]  W. Wimmer,et al.  THE APPLICATION OF THE ECODESIGN PILOT AND METHODICAL SUPPORT FOR THE IMPLEMENTATION OF ECODESIGN IN PRODUCTS , 2002 .

[7]  Arthur H. M. ter Hofstede,et al.  The Design Environment , 2010, Modern Business Process Automation.

[8]  B. J. Fogg,et al.  Persuasive technology: using computers to change what we think and do , 2002, UBIQ.

[9]  Yung-Chin Tsao,et al.  A study on embarrassment associated with product use. , 2011, Applied ergonomics.

[10]  Myung Hwan Yun,et al.  Evaluation of product usability: development and validation of usability dimensions and design elements based on empirical models , 2000 .

[11]  Hiroyuki Aoki,et al.  Initiative of Service and Product Design Based on Kansei Engineering Construction of Design Methodology to Keep and Improve Product Value , 2009 .

[12]  Karl T. Ulrich,et al.  Product Design and Development , 1995 .

[13]  J. J. Jacobs,et al.  When a Car Makes You Smile: Development and Application of an Instrument to Measure Product Emotions , 2000 .

[14]  Mitsuo Nagamachi,et al.  Concepts, methods and tools in Kansei engineering , 2004 .

[15]  Ruth Mugge,et al.  Designing consumer-product attachment , 2003 .

[16]  P. Hekkert,et al.  Design and emotion : the experience of everyday things , 2004 .

[17]  Chris Sherwin,et al.  Design and sustainability , 2023 .

[18]  Neville A. Stanton,et al.  Making the user more efficient: design for sustainable behaviour , 2008 .

[19]  Jonathan Grudin,et al.  Personas: practice and theory , 2003, DUX '03.

[20]  Oscar Mauricio Serrano Jaimes,et al.  EVALUACION DE LA USABILIDAD EN SITIOS WEB, BASADA EN EL ESTANDAR ISO 9241-11 (International Standard (1998) Ergonomic requirements For office work with visual display terminals (VDTs)-Parts II: Guidance on usability , 2012 .

[21]  Frieder Rubik,et al.  How to Do Ecodesign?: A Guide for Environmentally and Economically Sound Design , 2000 .

[22]  Wolfgang Wimmer,et al.  ECODESIGN Pilot: Product Investigation, Learning and Optimization Tool for Sustainable Product Development with CD-ROM , 2001 .

[23]  Mitsuo Nagamachi,et al.  Kansei Engineering: A new ergonomic consumer-oriented technology for product development , 1995 .

[24]  Roger Jianxin Jiao,et al.  A Kansei mining system for affective design , 2006, Expert Syst. Appl..

[25]  Jessica Lagerstedt,et al.  EcoDesign and The Ten Golden Rules: generic advice for merging environmental aspects into product development , 2006 .

[26]  Ergonomic requirements for office work with visual display terminals ( VDTs ) — Part 11 : Guidance on usability , 1998 .

[27]  Debra Lilley,et al.  WHAT THEY REALLY, REALLY WANT: USER CENTERED RESEARCH METHODS FOR DESIGN , 2006 .

[28]  Tomasz Miaskiewicz,et al.  Personas and user-centered design: How can personas benefit product design processes? , 2011 .

[29]  Cassandra Telenko,et al.  A Compilation of Design for Environment Principles and Guidelines , 2008 .

[30]  Brian Shackel,et al.  Usability - Context, framework, definition, design and evaluation , 1991, Interact. Comput..

[31]  Simon Schütte,et al.  Engineering Emotional Values in Product Design : Kansei Engineering in Development , 2005 .

[32]  N. F. M. Roozenburg,et al.  Product design: Fundamentals and methods , 1996 .

[33]  Edward Elias,et al.  Eco-design: The evolution of dishwasher design and the potential for a more user-centered approach , 2011 .

[34]  Ernesto Arroyo,et al.  Waterbot: exploring feedback and persuasive techniques at the sink , 2005, CHI.

[35]  Jonathan Earthy,et al.  The Benefits of Using ISO 13407: Human Centred Design Process for Interactive Systems , 2001, INTERACT.

[36]  Eric Brangier,et al.  Persona: A Method to Produce Representations Focused on Consumers’ Needs , 2011 .

[37]  Susan Baker Product attributes and personal values: a review of means-end theory and consumer behaviour. , 1992 .

[38]  Debra Lilley,et al.  Design for sustainable behaviour: strategies and perceptions , 2009 .

[39]  M. Bond,et al.  Hofstede's Culture Dimensions , 1984 .

[40]  Katharina Reinecke,et al.  MOCCA - a system that learns and recommends visual preferences based on cultural similarity , 2011, IUI '11.

[41]  Pierre Valette-Florence Introduction à l'analyse des chaînages cognitifs , 1994 .

[42]  Marjo Kauppinen,et al.  Identifying and selecting users for user-centered design , 2004, NordiCHI '04.

[43]  Haruhiko Murase,et al.  Design of customisable greening material using swarm modelling , 2009 .

[44]  P. Jordan,et al.  Pleasure With Products : Beyond Usability , 2002 .

[45]  Fabrice Mathieux,et al.  DESIGN FOR ENERGY EFFICIENCY: PROPOSITION OF A GUIDELINES-BASED TOOL , 2010 .

[46]  Jonathan Grudin,et al.  Personas, Participatory Design and Product Development: An Infrastructure for Engagement , 2002 .

[47]  Jinwoo Kim,et al.  Designing towards emotional usability in customer interfaces trustworthiness of cyber-banking system interfaces , 1998, Interact. Comput..

[48]  S. Greenberg,et al.  The Psychology of Everyday Things , 2012 .

[49]  Seyed Javad Zafarmand,et al.  An Analytical Study on Product Subjective Sustainability through Kansei Engineering Approach , 2009 .

[50]  Karel Vredenburg,et al.  The state of user-centered design practice , 2005, IEEE Engineering Management Review.

[51]  Jaap Jelsma,et al.  Designing environmentally efficient services; a ‘script’ approach , 2002 .

[52]  Chung-Hsing Yeh,et al.  Consumer-oriented product form design based on fuzzy logic: A case study of mobile phones , 2007 .

[53]  Carole Bouchard,et al.  A European emotional investigation in the field of shoe design. , 2009 .

[54]  Patrick W. Jordan Pleasure with products , 2001 .

[55]  Martin C. Maguire,et al.  Methods to support human-centred design , 2001, Int. J. Hum. Comput. Stud..

[56]  Jens J. Dahlgaard,et al.  Kansei/affective engineering design: A methodology for profound affection and attractive quality creation , 2008 .

[57]  Casper Boks,et al.  User‐centred design for sustainable behaviour , 2008 .

[58]  M. Rokeach The Nature Of Human Values , 1974 .

[59]  Ferdinand Quella,et al.  Integrating environmental aspects into product design and development the new ISO TR 14062 , 2003 .

[60]  Chung-Hsing Yeh,et al.  A Kansei engineering approach to eco-product form design , 2009 .

[61]  E. Elias,et al.  Assessing user behaviour for changes in the design of energy using domestic products , 2008, 2008 IEEE International Symposium on Electronics and the Environment.

[62]  Cassandra Telenko,et al.  A Methodology for Identifying Environmentally Conscious Guidelines for Product Design , 2010 .

[63]  Bernard Yannou,et al.  Measuring consumer perceptions for a better comprehension, specification and assessment of product semantics , 2004 .

[64]  Joseph S. Dumas,et al.  Usability assessment methods , 2006 .

[65]  Tabassum Riaz Kamran Talib User Driven Innovation (Investigating the ways to involve users at local companies) , 2010 .

[66]  John M. Carroll,et al.  Five reasons for scenario-based design , 2000, Interact. Comput..

[67]  Vicky Lofthouse,et al.  Ecodesign tools for designers: defining the requirements , 2006 .

[68]  Donald A. Norman,et al.  Emotional design , 2004, UBIQ.