Internationally Management of Socio-technical Projects – A Case Study in a Vehicle Assembly

Abstract The management of project activities in manufacturing processes of an international organization is an important condition to supports the management of human aspects and their existing variability at work. It is important to look at all levels of the organization, the understanding and the consequent cultural change, so that factors associated with human aspects are considered and prioritized the projects. According to Hendrick (1991), an approach to macro ergonomics top-down socio-technical system for organizational projects and systems of work, related to man-machine interfaces, username and human-environment. Wisner (2008) developed and preferred the antropotecnology a term that places the work as the central object and which aims to reorient the sciences of collective man to act on material requirements and ethnological characteristics. All the way, the field of both is to transfer technology, whose goal is to modify the technical and organizational systems from this perspective, this research has the objective to analyze how is the application of management of human aspects in a global project of the manufacturing process automotive industry, compared to capitalizations in the design of the process of an international framework of product. To this end, we adopt the socio technical and ergonomic approach, given its anthropocentric premise in order to act on the social system simultaneously to the technical system. The adopted methodological approach of this research is performed based on the literature review and analysis of Ergonomic Work in the “gemba”. Thus, qualitative research, allowed us to evaluate the strategies and decisions chosen by the coordinators to perform the management of human aspects in the activities of international projects. The results of this case study showed how this human aspect was manage through the transfer of knowledge and technology with the partners, and the improvement of sustainability and industrial performance due to this approach.