论文信息 - A time motion study in the OPD clinic of a rural hospital of West Bengal

A time motion study in the OPD clinic of a rural hospital of West Bengal

A time motion study was conducted to know the time taken in different service delivery points in outpatient department and to assess the perception of beneficiaries regarding the total time spent in the OPD. The study was conducted at Tarakeswar rural hospital from January to April 2014. About 192 patients were included in the study. According to 46.88 % population, total time was too long. 42.70 % population were not satisfied about the total time taken in the OPD. 29.16 % population had given the suggestion. 42.86 % of the population (who had given any suggestion) suggested appointing more doctors. Much more in-depth research work on Time Motion study is required for proper time management in different health care delivery system and subsequent remedial steps can be taken accordingly.

N. Manna | Saikat Das | Samsuzzaman

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