Patterns of user behavior in University on-line forums

Online forums have become the backbone of most computer-supported distance education programs. While analyses have been carried out assessing the content of a limited number of such forums, there is little work done on how and when students make use of such facilities. There is much talk about 24/7, anytime, anywhere availability—but do students make use of this extended envelope, or is this just education rhetoric? This paper presents the outcomes of a large-scale study examining the usage of over 2000 forums for a period of four years.