A Conceptual Framework for Analysing Supply Chain Performance of Oil Palm Refinery in Malaysia

The purpose of this research is the development of a supply chain framework in order to provide the process reference model based on the relationship between entities. This research chooses multiple cases of oil palm refinery in Malaysian because there is a barrier in implementing supply chain strategy in the form of inadequate measurement performance system. The methodology developed in this research comprised three phases involving business process reengineering, supply chain relationship model and performance indicator. There are 35 refineries in the peninsular Malaysia. However, measurement of supply chain performance will be selected in 6 oil palm refineries. The findings show that the conceptual framework can provide an instrument to analyze supply chain performance and evaluate the existing supply chain strategy.

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