A Convergence of Knowledge Management and Data Mining: Towards 'Knowledge-Driven' Strategic Services

Lately, there is a growing realisation amongst the healthcare community to leverage upon the vast quantities of healthcare data and enterprise-wide knowledge to transform it into value-added, ‘decision-quality’ knowledge, vis-a-vis Knowledge-Driven Strategic Healthcare Services, oriented towards healthcare management and planning. In this paper, we firstly present an integrated Knowledge Management Info-structure—a Healthcare Enterprise Memory—with the functionality to acquire, share and operationalise the various modalities of knowledge existent in a healthcare enterprise. Secondly, we focus on a specific component of our Healthcare Enterprise Memory—the Knowledge-Driven Strategic Healthcare Services Info-structure—that effectuates a confluence of Knowledge Discovery in Databases and Knowledge Management techniques. Functionally, the proposed Knowledge-Driven Strategic Healthcare Services Info-structure leverages on existing healthcare knowledge and data bases to derive decision-quality knowledge and then operationalises the acquired knowledge in terms of Strategic Healthcare Services. In conclusion, we argue that the proposed Knowledge-Driven Strategic Healthcare Services Info-structure is an attempt to rethink the possible sources of leverage to improve healthcare delivery, hereby providing a valuable management resource to healthcare policy makers.

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