Decision station: a notion for a situated DSS

Despite the growing need for decision support in the digital age, there has not been an adequate increase of interest in research and development in Decision Support Systems (DSSs). In our view, the vision for a new type of DSS should provision a tighter integration with the problem domain and include implementation phase in addition to the traditional intelligence, design, and choice phases. We argue that an adequate DSS in our dynamic electronic era should be situated in the problem environment. We propose a generic architecture for such a DSS incorporating sensors, effectors, and enhanced interfaces in addition to the traditional DSS kernel. We suggest the term "Decision Station" to refer to such situated DSS. We further elaborate on the possibilities to implement situated DSS in different segments of e-business. We argue in favor of using intelligent agents as the basis of new type of DSS. We further propose an architecture and describe a prototype for such DSS.

[1]  Mark E. Nissen Supply chain process and agent design for e-commerce , 2000, Proceedings of the 33rd Annual Hawaii International Conference on System Sciences.

[2]  Varun Grover,et al.  A Framework for Examining the Interface between Operations and Information Systems: Implications for Research in the New Millennium* , 1999 .

[3]  Thomas A. Horan The paradox of place , 2001, CACM.

[4]  Oren Etzioni,et al.  A softbot-based interface to the Internet , 1994, CACM.

[5]  Michael J. Shaw,et al.  Research opportunities in electronic commerce , 1997, Decis. Support Syst..

[6]  Nicholas R. Jennings,et al.  Intelligent agents: theory and practice , 1995, The Knowledge Engineering Review.

[7]  Donie O'Sullivan,et al.  Experiences in the use of FIPA agent technologies for the development of a personal travel application , 2000, AGENTS '00.

[8]  David L. Tennenhouse,et al.  Proactive computing , 2000, Commun. ACM.

[9]  Young-Woo Seo,et al.  Learning user's preferences by analyzing Web-browsing behaviors , 2000, AGENTS '00.

[10]  Robert M. O'Keefe,et al.  Web-based customer decision support systems , 1998, CACM.

[11]  Vladimir Zwass Structure and Macro - Level Impacts of Electronic Commerce: From Technological Infrastructure to Ele , 1988 .

[12]  Jörg P. Müller,et al.  Doing business in the information marketplace: a case study , 1999, AGENTS '99.

[13]  N. Negroponte Agents: from direct manipulation to delegation , 1997 .

[14]  Tawfik Jelassi,et al.  DSS research and practice in perspective , 1994, Decis. Support Syst..

[15]  Andrew E. Fano,et al.  Shopper's eye: using location-based filtering for a shopping agent in the physical world , 1998, AGENTS '98.

[16]  H. Raghav Rao,et al.  An active intelligent decision support system - Architecture and simulation , 1994, Decis. Support Syst..

[17]  Tung X. Bui,et al.  An agent-based framework for building decision support systems , 1999, Decis. Support Syst..

[18]  Donald J. Berndt,et al.  Consumer decision support systems: a health care case study , 2001, Proceedings of the 34th Annual Hawaii International Conference on System Sciences.

[19]  Subrata Kumar Das,et al.  COGENT: cognitive agent to amplify human perception and cognition , 2000, AGENTS '00.

[20]  J Fawcett,et al.  Analysis of research reports. , 1986, Journal of nurse-midwifery.

[21]  Christer Carlsson,et al.  On the improvement of strategic investment decisions and active decision support systems , 1999, Proceedings of the 32nd Annual Hawaii International Conference on Systems Sciences. 1999. HICSS-32. Abstracts and CD-ROM of Full Papers.

[22]  Norbert A. Streitz,et al.  i-LAND: an interactive landscape for creativity and innovation , 1999, CHI '99.

[23]  Michael Wooldridge,et al.  Agent technology: foundations, applications, and markets , 1998 .

[24]  Eric Horvitz,et al.  Principles of mixed-initiative user interfaces , 1999, CHI '99.

[25]  Nicholas R. Jennings,et al.  On agent-based software engineering , 2000, Artif. Intell..

[26]  Hannu Kivijärvi,et al.  Computer based intelligence, design, choice, implementation, and control of intangible investments projects , 1999, Proceedings of the 32nd Annual Hawaii International Conference on Systems Sciences. 1999. HICSS-32. Abstracts and CD-ROM of Full Papers.

[27]  W. M. Duncan Decision Support And Executive Information Systems , 1994 .

[28]  Andrew Howes,et al.  A framework for understanding human factors in web-based electronic commerce , 2000, Int. J. Hum. Comput. Stud..

[29]  M. Lynn Hawaii International Conference on System Sciences , 1996 .

[30]  Leonard J. Seligman,et al.  Decision-Centric Information Monitoring , 2000, Journal of Intelligent Information Systems.

[31]  Nicholas R. Jennings,et al.  ADEPT: an agent-based approach to business process management , 1998, SGMD.

[32]  Pattie Maes,et al.  Agent-mediated Electronic Commerce : A Survey , 1998 .

[33]  Arno Scharl,et al.  Between Flexibility and Automation: An Evaluation of Web Technology from a Business Process Perspective , 2006, J. Comput. Mediat. Commun..

[34]  Reyes Gonzalez,et al.  An analysis of research in information systems (1981-1997) , 2000, Inf. Manag..

[35]  P. Maes Modeling adaptive autonomous agents , 1993 .

[36]  Sridhar A. Raghavan A paradigm for active decision support , 1991, Decis. Support Syst..

[37]  Henk Sol,et al.  Proceedings of the 54th Hawaii International Conference on System Sciences , 1997, HICSS 2015.

[38]  Katia P. Sycara,et al.  Distributed Intelligent Agents , 1996, IEEE Expert.

[39]  Gary J. Koehler,et al.  Interface agents: caveat mercator in electronic commerce , 2000, Decis. Support Syst..

[40]  Mathias Bauer,et al.  TrIAs: trainable information assistants for cooperative problem solving , 1999, AGENTS '99.

[41]  Kannan Mohan,et al.  Integrating group decision and negotiation support systems with work processes , 2001, Proceedings of the 34th Annual Hawaii International Conference on System Sciences.

[42]  Pattie Maes,et al.  Agents that buy and sell , 1999, CACM.

[43]  Moses Ma Agents in E-commerce , 1999, CACM.

[44]  Maria L. Gini,et al.  Mixed-initiative decision support in agent-based automated contracting , 2000, AGENTS '00.

[45]  Albert A. Angehrn Computers that Criticize You: Stimulus-Based Decision Support Systems , 1993 .

[46]  Rustam M. Vahidov,et al.  Incorporating critique and argumentation in DSS , 1999, Decis. Support Syst..

[47]  Susanne Boll,et al.  Design and implementation of RMP: a virtual electronic market place , 1998, SGMD.

[48]  S. Haeckel,et al.  Managing by wire , 1993 .

[49]  Tawfik Jelassi,et al.  The emerging role of DSS: From passive to active , 1987, Decis. Support Syst..

[50]  M.L. Manheim,et al.  An architecture for active DSS , 1988, [1988] Proceedings of the Twenty-First Annual Hawaii International Conference on System Sciences. Volume III: Decision Support and Knowledge Based Systems Track.

[51]  Katia Sycara,et al.  Intelligent agents in portfolio management , 1998 .

[52]  Arno Scharl,et al.  Commercial Scenarios of Digital Agent Deployment: A Functional Classification , 2000, J. Electron. Commer. Res..

[53]  Don Tapscott,et al.  Blueprint to the Digital Economy: Creating Wealth in the Era of E-Business , 1998 .

[54]  Arthur C. Graesser,et al.  Is it an Agent, or Just a Program?: A Taxonomy for Autonomous Agents , 1996, ATAL.