Data and Modeling Issues Faced during the Efficiency Measurement of Road Maintenance Using Data Envelopment Analysis

Within the past two decades, the road maintenance concept has been gaining tremendous attention. This has brought about new institutional changes, predominant of which is the challenge for maintenance managers to achieve maximum performance from the existing road system. Such challenge makes it imperative to implement comprehensive systems that measure road maintenance performance. However, as pointed out by the Transportation Research Board, even though the road maintenance performance measurement systems developed and implemented by the state departments of transportation elaborate on the maintenance level of service (i.e., effectiveness of the road maintenance), the fundamental relationships between the maintenance level of service and the budget requirements (i.e., efficiency of road maintenance) need more investigation. This is mainly because not knowing how “efficient” state departments of transportation are in being “effective” can lead to excessive and unrealistic maintenance budget expectations. ...

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