Activity Awareness: Framework for sharing knowledge of people, projects, and places

In this paper we describe the concept of activity awareness, which gives workers indications of what is happening and what has happened recently in collaborative activities. The key feature of activity awareness is the use of individual workspaces, as opposed to shared workspaces. We introduce an activity representation that can be extracted from workers' individual workspaces. By using extracted activity information, it extends the scope of awareness from tight collaboration within a shared workspace to more loose collaboration. It enables workers to be aware of the latest information created within other members' individual environments and of the progress made by loosely connected groups. We introduce three awareness nodes people, projects, and places In our model, individual activities interact at these awareness nodes. Our current implementation adopts a temporally threaded workspace model for representing individual activities and introduces an awareness presentation schema for representing the three awareness nodes. The temporally threaded workspace model captures a worker's activity as a sequence of changes to the information space of the individual's workspace. An awareness presentation schema generates web pages to show awareness information about the monitored activities.

[1]  Richard Bentley,et al.  Basic support for cooperative work on the World Wide Web , 1997, Int. J. Hum. Comput. Stud..

[2]  Saul Greenberg,et al.  TeamRooms: network places for collaboration , 1996, CSCW '96.

[3]  Tom Rodden,et al.  Populating the application: a model of awareness for cooperative applications , 1996, CSCW '96.

[4]  S. Haeckel,et al.  Managing by wire , 1993 .

[5]  Tom Rodden,et al.  A protocol for user awareness on the World Wide Web , 1996, CSCW '96.

[6]  M. Roseman,et al.  A usability study of awareness widgets in a shared workspace groupware system , 1996, CSCW '96.

[7]  Gloria Mark,et al.  Supporting Groupware Conventions through Contextual Awareness , 1997, ECSCW.

[8]  Koichi Hayashi,et al.  Interlocus: workspace configuration mechanisms for activity awareness , 1998, CSCW '98.

[9]  Wolfgang Prinz,et al.  Supporting Cooperative Awareness with Local Event Mechanisms: The GroupDesk System , 1995, ECSCW.

[10]  Richard Bentley,et al.  Distributed authoring on the Web with the BSCW shared workspace system , 1997, STAN.

[11]  Koichi Hayashi,et al.  Information management strategies using a spatial-temporal activity structure , 1999, CHI EA '99.

[12]  Carl Gutwin,et al.  From Technically Possible to Socially Natural Groupware , 1998 .

[13]  Geraldine Fitzpatrick,et al.  Specifying dynamic support for collaborative work within WORLDS , 1995, COCS '95.

[14]  Sunao Hashimoto,et al.  Temporally threaded workspace: a model for providing activity-based perspectives on document spaces , 1998, HYPERTEXT '98.

[15]  Paul Dourish,et al.  Awareness and coordination in shared workspaces , 1992, CSCW '92.