The Mediating Effect of Knowledge-Sharing Processes on Organizational Cultural Factors and Knowledge Management Effectiveness

This study explored the extent to which knowledge-sharing processes mediate organizational cultural factors and knowledge management effectiveness among Korean organizations. The findings show that knowledge-sharing processes play as mediators in the effect of trust, collaboration, and learning on knowledge management effectiveness. Employees from knowledge management practicing companies in Korea were surveyed. Results from mediation analysis show that knowledge-sharing processes have both practical and statistical significance to enhance knowledge management effectiveness. Trust and a learning culture are also significant to increase knowledge management effectiveness. We discuss the implications of these findings to facilitate knowledge sharing and make suggestions for future research.

[1]  Francis J. Yammarino,et al.  Is more discussion about levels of analysis really necessary?When is such discussion sufficient? , 2006 .

[2]  R. Grant Toward a Knowledge-Based Theory of the Firm,” Strategic Management Journal (17), pp. , 1996 .

[3]  Marguerite Schneider,et al.  Characteristics of Innovation and Innovation Adoption in Public Organizations: Assessing the Role of Managers , 2009 .

[4]  H. W. Kee,et al.  Conceptual and methodological considerations in the study of trust and suspicion , 1970 .

[5]  J. Lewis,et al.  Trust as a Social Reality , 1985 .

[6]  Victoria J. Marsick,et al.  Toward a unifying framework to support informal learning theory, research and practice , 2009 .

[7]  Daniel A. Levinthal Strategic Management and the Exploration of Diversity , 1995 .

[8]  Heather A. Haveman Between a rock and a hard place: Organizational change and performance under conditions of fundamental environmental transformation , 1992 .

[9]  Andrew B. Hargadon Firms as Knowledge Brokers: Lessons in Pursuing Continuous Innovation , 1998 .

[10]  G. Huber Organizational Learning: The Contributing Processes and the Literatures , 1991 .

[11]  R. Ruggles The State of the Notion: Knowledge Management in Practice , 1998 .

[12]  R. Daft A Dual-Core Model of Organizational Innovation , 1978 .

[13]  Ji Hoon Song,et al.  The effects of learning organization culture on the practices of human knowledge‐creation: an empirical research study in Korea , 2008 .

[14]  A. Meyer Adapting to environmental jolts. , 1982, Administrative science quarterly.

[15]  D. Leonard,et al.  The Role of Tacit Knowledge in Group Innovation , 1998 .

[16]  Rodney McAdam,et al.  Business performance measures and alignment impact on strategy , 2002 .

[17]  P. Bentler,et al.  Significance Tests and Goodness of Fit in the Analysis of Covariance Structures , 1980 .

[18]  K. Weick The Nontraditional Quality of Organizational Learning , 1991 .

[19]  Paul H. J. Hendriks,et al.  Why share knowledge? The influence of ICT on the motivation for knowledge sharing , 1999 .

[20]  G. Hult,et al.  Innovation, Market Orientation, and Organizational Learning: An Integration and Empirical Examination , 1998 .

[21]  Albert H. Segars,et al.  Knowledge Management: An Organizational Capabilities Perspective , 2001, J. Manag. Inf. Syst..

[22]  I. Nonaka,et al.  Handbook of Organizational Learning and Knowledge , 2003 .

[23]  J. March Exploration and exploitation in organizational learning , 1991, STUDI ORGANIZZATIVI.

[24]  Birgit Renzl Trust in management and knowledge sharing: The mediating effects of fear and knowledge documentation , 2008 .

[25]  Dianne Hall,et al.  Philosophical foundations for a learning-oriented knowledge management system for decision support , 2005, Decis. Support Syst..

[26]  Morten T. Hansen,et al.  What's your strategy for managing knowledge? , 1999, Harvard business review.

[27]  I. Nonaka A Dynamic Theory of Organizational Knowledge Creation , 1994 .

[28]  Kristopher J Preacher,et al.  Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models , 2008, Behavior research methods.

[29]  Karl M. Wiig,et al.  A knowledge model for situation-handling , 2003, J. Knowl. Manag..

[30]  Heeseok Lee,et al.  Knowledge Management Enablers, Processes, and Organizational Performance: An Integrative View and Empirical Examination , 2003, J. Manag. Inf. Syst..

[31]  Alexandre Ardichvili,et al.  Learning and Knowledge Sharing in Virtual Communities of Practice: Motivators, Barriers, and Enablers , 2008 .

[32]  Joan T. Allatta Worker collaboration and communities of practice , 2005 .

[33]  G. McLean,et al.  Linking organizational culture, structure, strategy, and organizational effectiveness: Mediating role of knowledge management , 2010 .

[34]  R. Grant,et al.  Environments: Organizational Capability as Knowledge Integration , 2022 .

[35]  Paul D. Bliese,et al.  Group Consensus and Psychological Well‐Being: A Large Field Study1 , 1998 .

[36]  G. Krogh Care in Knowledge Creation , 1998 .

[37]  M. Browne,et al.  Alternative Ways of Assessing Model Fit , 1992 .

[38]  M. Ipe Knowledge Sharing in Organizations: A Conceptual Framework , 2003 .

[39]  I. Nonaka,et al.  Organizational Knowledge Creation Theory: Evolutionary Paths and Future Advances , 2006 .

[40]  R. Eisenberger,et al.  Perceived Organizational Support and Employee Diligence, Commitment, and Innovation , 1990 .

[41]  Thomas H. Davenport,et al.  The rise of knowledge towards attention management , 2001, J. Knowl. Manag..

[42]  C. Johnson-George,et al.  Measurement of specific interpersonal trust: Construction and validation of a scale to assess trust in a specific other. , 1982 .

[43]  F. Damanpour Organizational Innovation: A Meta-Analysis Of Effects Of Determinants and Moderators , 1991 .

[44]  T. Amburgey,et al.  Organizational Inertia and Momentum: A Dynamic Model Of Strategic Change , 1991 .

[45]  Rajiv Sabherwal,et al.  An Empirical Study of the Effect of Knowledge Management Processes at Individual, Group, and Organizational Levels , 2003, Decis. Sci..

[46]  M. Gordon,et al.  PUBLICATION RECORDS AND TENURE DECISIONS IN THE FIELD OF STRATEGIC MANAGEMENT , 1996 .

[47]  Jae-Nam Lee,et al.  The impact of knowledge sharing, organizational capability and partnership quality on IS outsourcing success , 2001, Inf. Manag..

[48]  I. Nonaka,et al.  SECI, Ba and Leadership: a Unified Model of Dynamic Knowledge Creation , 2000 .

[49]  L. James Aggregation Bias in Estimates of Perceptual Agreement. , 1982 .

[50]  E. Lawler,et al.  Empowering Service Employees , 1995 .

[51]  J. Spender Making knowledge the basis of a dynamic theory of the firm , 1996 .

[52]  D. Ferrin,et al.  The Role of Trust in Organizational Settings , 2001 .

[53]  Todd A. Mooradian,et al.  Who Trusts? Personality, Trust and Knowledge Sharing , 2006 .

[54]  Dorothy E. Leidner,et al.  Review: Knowledge Management and Knowledge Management Systems: Conceptual Foundations and Research Issues , 2001, MIS Q..