Intelligent Brokering of Tourism Services for Mobile Users

Mobile users such as tourists require mobile services. Handheld devices enable access to a variety of travel-related services. The limited capacity of handheld devices as well as other issues of wireless access to Internet content and heterogeneous services, however, imposes usability issues that ask for intelligent new solutions. Personalisation, location awareness, interaction facilitation and service mediation are key features of the CRUMPET system. Its realisation as an agent architecture based on the FIPA-OS agent platform has interesting additional advantages.