Deming's Profound Changes: When Will the Sleeping Giant Awaken?

1. Introduction. 2. Japan's Transformation from Taylor to Deming. 3. Understanding Deming's Profound Changes. 4. Gaining New Knowledge. 5. From Adam Smith to Deming -- An Extension Chain. 6. Understanding the System and Reducing Complexity. 7. Change. 8. Six Axioms for Comparing Taylor and Deming. 9. Deming's Profound Changes to Management. 10. Understanding and Improving Systems. 11. What Must Be Done. Bibliography and References. Appendix A: A Deming Chronology. Appendix B: Deming's 14 Obligations of Top Management. Index.