Intranets: Interactive Knowledge Management Tools of Networked Communities

This chapter deals with the importance of intranets as knowledge management tools/media enabling efficient knowledge exchange and upgrade within an organization and the “ community” of stakeholders. Communities are analyzed as networked systems of interested parties. The importance of intranets is even more stressed today when most company activities are project based— with project members working together from all over the world. Intranets serve as project coordination support as well as organization functioning generalization through combining different project activities into organizational efficiency analysis. This chapter analyzes possibilities of different approaches to development and management of intranets, and thus of networked people creating a certain networked “ community form.” These developments are crucial to virtual workplaces as well as for increasing business efficiency.

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