Assessing the effectiveness of the Malcolm Baldrige National Quality Award model with municipal government

[1]  Masahiro Miyagawa,et al.  TQM practices of Japanese‐owned manufacturers in the USA and China , 2010 .

[2]  M. Samy,et al.  Perceived school effectiveness: case study of a Liverpool college , 2009 .

[3]  Joseph G. Van Matre,et al.  Understanding Healthcare Clinical Process and Outcome Measures and Their Use in the Baldrige Award Application Process , 2009 .

[4]  F. Fening,et al.  Relationship between quality management practices and the performance of small and medium size enterprises (SMEs) in Ghana , 2008 .

[5]  Victor R. Prybutok,et al.  Evaluating leadership, IT quality, and net benefits in an e-government environment , 2008, Inf. Manag..

[6]  Juan José Tarí,et al.  The relationship between quality management practices and their effects on quality outcomes , 2007, Eur. J. Oper. Res..

[7]  Bhimaraya A. Metri,et al.  Quality management in a healthcare organisation: a case of South Indian hospital , 2007 .

[8]  Barbara B. Flynn,et al.  Relevance of Baldrige constructs in an international context: A study of national culture , 2006 .

[9]  Darius N. Lakdawalla,et al.  The nonprofit sector and industry performance , 2006 .

[10]  William Lewis,et al.  PLS, Small Sample Size, and Statistical Power in MIS Research , 2006, Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06).

[11]  Carol Saunders,et al.  PLS: A Silver Bullet? , 2006 .

[12]  Kenneth R White,et al.  The Revolution in Hospital Management , 2005, Journal of healthcare management / American College of Healthcare Executives.

[13]  E. Ford,et al.  Strategic Management and Performance Differences: Nonprofit versus For-Profit Health Organizations , 2004, Health care management review.

[14]  John Vinyard.  From bureaucracy to meritocracy and customer focus: A Georgia state agency reinvents itself , 2004 .

[15]  Lawrence D. Fredendall,et al.  Evaluating the Deming Management Model of Total Quality in Services , 2004, Decis. Sci..

[16]  Juan Llopis,et al.  Development of a measure to assess quality management in certified firms , 2004, Eur. J. Oper. Res..

[17]  Lori S. Cook,et al.  Using the Malcolm Baldrige National Quality Award in Teaching: One Criteria, Several Perspectives* , 2004 .

[18]  D. Prajogo.  The comparative analysis of TQM practices and quality performance between manufacturing and service firms , 2005 .

[19]  Cheryl Burke Jarvis,et al.  A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research , 2003 .

[20]  James R. Evans,et al.  Validating Key Results Linkages in the Baldrige Performance Excellence Model , 2003 .

[21]  Sang M. Lee,et al.  Impact of Malcolm Baldrige National Quality Award Criteria on organizational quality performance , 2003 .

[22]  Arthur C. Brooks,et al.  Can Nonprofit Management Help Answer Public Management’s “Big Questions”? , 2002 .

[23]  Barbara B. Flynn,et al.  Further evidence on the validity of the theoretical models underlying the Baldrige criteria , 2001 .

[24]  David A. Collier,et al.  An empirical test of the causal relationships in the Baldrige Health Care Pilot Criteria , 2001 .

[25]  Thomas J. Dudley,et al.  Local Unit Performance in a National Nonprofit Organization , 2001 .

[26]  H. Winklhofer,et al.  Index Construction with Formative Indicators: An Alternative to Scale Development , 2001 .

[27]  D. Williamson,et al.  Mission Impossible?: Measuring Success in Nonprofit Organizations , 2001 .

[28]  R. Kaplan.  Strategic Performance Measurement and Management in Nonprofit Organizations , 2001 .

[29]  R. Herman,et al.  Board Practices of Especially Effective and Less Effective Local Nonprofit Organizations , 2000 .

[30]  Darryl D. Wilson,et al.  An Empirical Investigation of the Malcolm Baldrige National Quality Award Causal Model , 2000, Decis. Sci..

[31]  D. Young.  Alternative Models of Government-Nonprofit Sector Relations: Theoretical and International Perspectives , 2000 .

[32]  Roger J. Calantone,et al.  Validating the Malcolm Baldrige National Quality Award Framework through structural equation modelling , 2000 .

[33]  A. Spink,et al.  Transformation of a health care information system: a self-assessment survey , 1999 .

[34]  L. Salamon.  America's Nonprofit Sector : A Primer , 1999 .

[35]  J. Greenlee.  Accountability in Nonprofit Organizations , 1998 .

[36]  Gertrude P. Pannirselvam,et al.  Validation of the Arizona Governor's Quality Award criteria: a test of the Baldrige criteria , 1998 .

[37]  S. Harlan,et al.  Contracting and patterns of nonprofit governance , 1998 .

[38]  Wynne W. Chin.  Issues and Opinion on Structural Equation Modeling by , 2009 .

[39]  R. Schroeder,et al.  A THEORY OF QUALITY MANAGEMENT UNDERLYING THE DEMING MANAGEMENT METHOD , 1994 .

[40]  D. Garvin.  How the Baldrige Award really works. , 1991, Harvard business review.

[41]  Jayant V. Saraph,et al.  An Instrument for Measuring the Critical Factors of Quality Management , 1989 .

[42]  K. Eisenhardt.  Building theories from case study research , 1989, STUDI ORGANIZZATIVI.

[43]  R. P. McDonald,et al.  Structural Equations with Latent Variables , 1989 .

[44]  J. S. Long,et al.  Common Problems/Proper Solutions: Avoiding Error in Quantitative Research , 1988 .

[45]  D. Rindskopf,et al.  Some Theory and Applications of Confirmatory Second-Order Factor Analysis. , 1988, Multivariate behavioral research.

[46]  Peter M. Bentler,et al.  Practical Issues in Structural Modeling , 1987 .

[47]  John P. Campbell,et al.  Measurement Theory for the Behavioral Sciences. , 1983 .

[48]  C. Fornell,et al.  Evaluating structural equation models with unobservable variables and measurement error. , 1981 .

[49]  D. Campbell,et al.  Convergent and discriminant validation by the multitrait-multimethod matrix. , 1959, Psychological bulletin.